Managing Public Services. Competition and Decentralization
Language: English
Published by Butterworth Heinemann, Great Britain, 1993
- Softcover
- Used
Seller: The London Bookworm, East Sussex, United KingdomThe London Bookworm
AbeBooks seller since April 5, 2000
Condition: Used - Good
£ 5.76
Quantity: 1 available
Add to basketItem description from seller
Paperback. Managing Public Services. Highlighting to some pages. Previous owners name to inside cover. Slight shelf wear to cover. Contents: Foreword. Acknowledgements. Introduction. Competitive Environment. Competitive Behaviour. Decentralization. The Impact on the Customer. Good Customer Service. Making Change Happen. Appendix (1) Summary of Reforms. Appendix (2) Public Sector Agency Research Project. References. Index. 152 pp. (We carry a wide selection of titles in The Arts, Theology, History, Politics, Social and Physical Sciences. academic and scholarly books and Modern First Editions, Reference books ,and all types of Academic Literature.).
Seller Inventory # 099082
- Title
- Managing Public Services. Competition and Decentralization
- Author
- Richard Common, Norman Flynn, and Elizabeth Mellon
- Publisher
- Butterworth Heinemann, Great Britain
- Publication year
- 1993
- Condition
- Good
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 075060977X
- ISBN 13
- 9780750609777
- Edition
- 1st Paperback Printing
- Dimensions
- 8vo - over 7¾" - 9¾" Tall Octavo
- Seller catalogs
- Academic Education Learning Business
"Synopsis" may belong to another edition of this title.
About the Author
Charles Hampden-Turner is Associate Fellow at the Institute of Marketing in the School of Engineering at the University of Cambridge and Visiting Professor at Nanyang Technological University. He is also co-founder and Director of Research and Development at the Trompenaars-Hampden-Turner Group, Amsterdam. Professor Hampden-Turner has been the recipient of many awards and is the author of eighteen books, including best-sellers such as Riding the Waves of Culture (1993) and The Seven Cultures of Capitalism (1993), both co-authored with Fons Trompenaars.
"About the title" may belong to another edition of this title.
The London Bookworm
East Sussex, United Kingdom
AbeBooks seller since April 5, 2000
Shipping rates from United Kingdom to U.S.A.
| Item | 14 to 45 business days | 5 to 10 business days |
|---|---|---|
| First item | £ 24.00 | £ 35.00 |
Payment methods
Store description
academic theology .modern first editions political and all other subjects We carry a wide selection of titles in The Arts, Theology, History, Politics, Social and Physical Sciences. academic and scholarly books and Modern First Editions etc.)
Specialty
literature antiquarian books, adult books, military and war military history, theology academic and scolarly books, vintage and collectable paperbacks, Cookbooks cookery crafts hobbies, science fiction and fantasy and Horror, liturature/plays/poetry religion history sciences, childrens books, modern first editionsSeller's business information
The London Bookworm
United Kingdom
Terms of sale
Allan Searle 79 priory rd Hastings East Sussex TN343JJ United Kingdom tel 01424713469 shipping and postage extra we accept all major credit cards,
orders and sterling cheques shipping is charged at cost
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to The London Bookworm, East Sussex, United Kingdom, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.
Shipping terms
Shipping costs are based on books weighing 2.2 LB, or 1 KG. If your book order is heavy or oversized, we may contact you to let you know extra shipping is required.