Managing from the Heart

From the brain trust at The Atlanta Consulting Group comes a simple method hailed as a revolution in management practice: learning to care.

Caring isn't a frill. It delivers results. And for some unenlightened managers, learning to care can be a matter of corporate life or death.

Managing from the Heart is the story of Harry Hartwell, a composite character drawn from decades of the authors' field experience on the front lines of management reform. Known by his staffers as "the Abominable No Man," Harry's remarkable transformation into a caring and compassionate manage offers an easy-to-apply business parable--and an absolutely painless, one-of-a-kind learning experience. Acquire the five principles of caring management. Your people will be glad you did. And so will everyone who keeps an eye on your bottom line.

Praise for Managing from the Heart

"Outstanding! Delivers the right message at a critical time."--Lee A. Robbins, VP and CFO, Puritan Bennett

"Five powerful principles, so simple they are arresting. Their application by every manager can catapult a company to new heights of greatness."--Don M. Schrello, chairman, Schrello Direct Marketing, Inc.

"Much needed!"--Norman Vincent Peale

"Managing from the Heart is a gift you should give to yourself and your people. It outlines a beautiful philosophy that if applied will not only impact human satisfaction in your organization, but bottom line results."--Kenneth Blanchard, Ph.D., co-author of The One Minute Manager

Hyler Bracey's life journey has taken him from the cotton fields of Mississippi to President of the Atlanta Consulting Group. After doing everything from working on a tugboat and racing stock cars to owning a pair of cotton gins, in 1972 he formed the company along with Aubrey Sanford. Bracey received his Ph.D. from Louisiana State University in 1969 in management, marketing, and finance. Prior to that, he earned an MBA from the same institution in 1965 and a Bachelor of Business Administration/Marketing from Lamar University in 1964.

Jack Rosenblum is a nationally known management consultant who for over twenty years has been helping top teams learn to work together in harmony. Rosenblum received an Ed.D. in organization development from the University of Massachusetts in 1977. He earned a J.D. from Yale Law School in 1962 and an A.B. from Brown University in 1959. He joined The Atlanta Consulting Group as Vice President of Research and Development, in 1983. In prior careers, he was President of RSI, Inc., Chief of New York City's drug prevention program for youth, and one of the first Peace Corps volunteers in Costa Rica.

Aubrey Sanford came from a small southern town and, through dedication and more than a little innate talent, has become one of the most entertaining, beloved, and effective seminar leaders in the country. Joining with Bracey to create The Atlanta Consulting Group in 1972, Sanford developed the knack of taking concepts like motivation, coaching, and listening, and devising ways for people to learn those skills experientially. His design work is reflected in all TACG workshops. Aubrey received a Ph.D. in Business Administration from Louisiana State University in 1970 after earning an MBA from the University of Southern Mississippi in 1966. He has coauthored three previous books: Human Relations: Theory and Practice, Organizational Communication and Behavior, and Basic Management and the Experiential Approach.

Roy Trueblood brings over three decades of counseling experience to The Atlanta Consulting Group. An ordained United Methodist minister, psychotherapist, and professor of counseling in previous careers, Roy Trueblood has a special gift for helping people enhance their self-esteem and learn how to enhance the self-esteem of others. He has contributed a lot of the heart to The Atlanta Consulting Group and its workshops. Roy Trueblood received a Ph.D. in counseling and psychology from Northwestern University in 1972 and a B.D. in religion from the Garrett Theological Seminary in 1961. He joined The Atlanta Consulting Group as Vice President in 1977.