Managing Health Services Organizations and Systems

The newly revised sixth edition of the most authoritative text on healthcare administration provides professors, students, and practicing administrators with the most comprehensive information available on the subject. Both a professional reference and a teaching text, this widely acclaimed resource examines virtually every aspect of health services management.

Trusted for more than 35 years, Managing Health Services Organizations and Systems covers the fundamental frameworks for managing the organization and delivery of health services while emphasizing continuous quality improvement. Explored in this text are the essential knowledge and skills required for success in areas including managerial problem solving, resource allocation and utilization, effective communication, organizational culture, human resources, facilitation of change, and ethical and legal responsibilities. While maintaining the tradition of excellence set forth in previous editions, the sixth edition also keeps pace with the changing healthcare landscape in the United States and the demands placed on its healthcare leaders.

The sixth edition includes

• more than 70 engaging case studies, 30 new!
• challenging new discussion questions
• added content on important topics from project management to workplace violence
• the latest research and data in the field, reflected in every chapter
• downloadable instructor support materials

Found within these pages are the most up-to-date explanations of current healthcare services, practices, and financial management. Sections new to this edition also include project management, emergency preparedness, patient and staff safety, infection control, employee stress, hazardous materials, sharps injuries, and workplace violence. Other useful features include a glossary of acronyms and a complete index.

Instructive to students preparing for careers in health services management and as a permanent reference and resource for practicing health services executives, Managing Health Services Organizations and Systems, Sixth Edition, is the most definitive and informative health services management resource available.

Managing Health Services Organizations and Systems Instructor's Materials

Instructors will rely on these helpful downloadable materials as an essential tool in the classroom. Thought-provoking analyses of the text's discussion questions and case studies will spark classroom discussions and increase students' understanding of complex management issues. Plus, the instructor's materials include extra cases for additional instruction. These downloadable support materials are available at no charge with adoption of the text!

New to the sixth edition:

• Updated content in every chapter
• More than 30 engaging new case studies
• Challenging new discussion questions
• New sections on project management, emergency preparedness, patient and staff safety, infection control, employee stress, hazardous materials, ""sharps"" injuries, workplace violence, and waste management
• Fully updated glossary of abbreviations
• Downloadable instructor support materials for every chapter!

Beaufort B. Longest, Jr., is the M. Allen Pond Professor and Director of the Health Policy Institute in the Department of Health Policy and Management at the Graduate School of Public Health at the University of Pittsburgh. Professor Longest holds a Ph.D. from Georgia State University. He is a fellow of the American College of Healthcare Executives and holds memberships in the Academy of Management, AcademyHealth, American Public Health Association, and the Association for Public Policy Analysis and Management. He is an elected member of the Beta Gamma Sigma Honor Society in Business as well as of the Delta Omega Honor Society in Public Health. His research has led to numerous peer-reviewed articles published in respected national and international journals. He has authored or co-authored 10 books and 30 chapters. Professor Longest s current research and scholarship address corporate citizenship, policy making, and governance and management in health settings. His work in these areas has underpinned his most recent books, Managing Health Programs and Projects and Health Policymaking in the United States. Longest consults with health care organizations and systems, universities, associations, and government agencies on health policy and management Kurt Darr is Professor of Hospital Administration in the Department of Health Services Management and Leadership and Professor of Health Care Sciences at The George Washington University. He holds the Doctor of Science from The Johns Hopkins University and the Master of Hospital Administration and Juris Doctor from the University of Minnesota. Dr. Darr completed his administrative residency at Rochester (Minnesota) Methodist Hospital and subsequently worked as an administrative associate at the Mayo Clinic. After being commissioned in the U.S. Navy, he served in administrative and educational assignments at St. Albans Naval Hospital and Bethesda Naval Hospital. He completed postdoctoral fellowships with the Department of Health and Human Services, the World Health Organization, and the Accrediting Commission on Education for Health Services Administration. Dr. Darr is a Fellow of the American College of Healthcare Executives, a member of the District of Columbia and Minnesota Bars, and serves as a mediator in the Superior Court of the District of Columbia. He serves on commissions and committees for various professional organizations, including The Joint Commission on Accreditation of Healthcare Organizations, the American College of Healthcare Executives, and the Commission on Accreditation of Healthcare Management Education. He is a voluntary consultant to several hospitals in the District of Columbia metropolitan area. Dr. Darr regularly presents seminars on health services ethics, hospital organization and management, quality improvement, and the application of the Deming method in health services. He is the author and editor of several books used in graduate health services administration programs and numerous articles on health services topics.