Managing Business Process Flows

Van Mieghem, Jan A., Deshmukh, Sudhakar D., Chopra, Sunil, Zemel, Eitan, Anupindi, Ravi

ISBN 10: 0139077758 / ISBN 13: 9780139077753

Published by Pearson Education, Limited, 1999

Used book that is in clean, average condition without any missing pages. Seller Inventory # 6451716-6

Synopsis:

This paperback text focuses on the design and management of business processes and uses this process view as the unifying paradigm to study core topics in operations management. Designed for the core operations management course at the MBA level.

Synopsis: Written for graduate level (MBA) courses in Operations Management, this brief book focuses on only the 'essential' core concepts in operations. This book takes the novel approach that operations management is the design and management of business processes and uses this process view as the unifying theme to study these core concepts.*The core concepts are discussed in three steps: 1) first model and understand the process and its flows, 2) then study causal relationships between process structure and certain performance metrics, and 3) formulate implications for managerial actions by filtering out managerial levers ('process drivers') and their impact on process performance*The objective of this book is to show that managers can control process structure and process drivers to achieve desired business process performance*Uses a process view as the unifying paradigm to focus on the essence of operations

Bibliographic Details

Title: Managing Business Process Flows
Publisher: Pearson Education, Limited
Publication Date: 1999
Binding: Soft cover
Condition: Good
Edition: Bk&CD-Rom.