Management Face-to-Face

Torrington, Derek

ISBN 10: 013543422X / ISBN 13: 9780135434222

Published by NY: Prentice Hall, 1991

243 pp., illustrations, paper wrappers, ex library, else textually clean & tight. - If you are reading this, this item is actually (physically) in our stock and ready for shipment once ordered. We are not bookjackers. Buyer is responsible for any additional duties, taxes, or fees required by recipient's country. Seller Inventory # ZB281463

Synopsis:

Management Face to Face is a comprehensive guide for managers on how to conduct the various types of face-to-face situations they encounter at work. These situations can take up to two thirds of the normal working time for most managers, and cause some of their greatest problems. In the first four chapters, Derek Torrington discusses general aspects of methods and competences in face-to-face situations. The following ten chapters each deal with different situations (selection, attitude surveying, training, presentation, selling, counselling, discipline, appraisal, negotiation, arbitration). In each chapter there is a simple structure of preparation, encounter and follow-up. The chapters conclude with one or more exercises. Management Face to Face is written for all managers wishing to become more effective in their ability to deal with people face to face.

About the Author: Derek Torrington is Professor of Human Resources Management at UMIST.

Bibliographic Details

Title: Management Face-to-Face
Publisher: NY: Prentice Hall
Publication Date: 1991
Binding: Soft cover
Condition: Good