From
Better World Books Ltd, Dunfermline, United Kingdom
Seller rating 5 out of 5 stars
AbeBooks Seller since 13 October 2008
Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 3200074-20
This textbook discusses quality control and high-performance management practices, particularly those reflected in the Baldrige Criteria for Performance Excellence. While the material is too comprehensive to be covered fully in one course, instructors may select certain chapters to design a course
Review: "Managing for Quality & Performance Excellence, 8th Edition is the best reference for Quality Management I am aware of. "
Title: Management and the Control of Quality
Publisher: South-Western College Pub
Publication Date: 2001
Binding: Soft cover
Condition: Very Good
Edition: 5th Edition.