The Management of Conflict (Paperback)
Language: English
Published by Yale University Press, New Haven, 1995
- Softcover
- New
Seller: CitiRetail, Stevenage, United KingdomCitiRetail
AbeBooks seller since June 29, 2022
Condition: New
£ 35.99
Quantity: 1 available
Add to basketItem description from seller
Paperback. Complex social and political conflicts invariably have multiple roots rather than a single clear cause, and they are therefore difficult to manage effectively. Conflicts are about the interpretations of opponents' motives as well as the interests that antagonists pursue. Conflict management is most effective when it addresses not only the specific objects of contention but also adversaries' deeper, emotion-laden fears.Drawing on research and ideas delineated in his companion book, The Culture of Conflict, Marc Howard Ross offers a cross-cultural approach to conflict management. He identifies key features of constructive conflict management societies and evaluates three strategies of conflict management-self help, joint problem-solving, and third-party decision making-showing how each succeeds or fails in dealing with both disputants' interests and interpretations as causes of conflict. Exploring a wide variety of conflict management successes and failures-including the confrontation between MOVE and the city of Philadelphia, a public housing dispute in New York City, the return to warfare in post-colonial highland New Guinea, persistent hostility in Northern Ireland, and the Camp David Accords-Ross explains that how disputants' interests and interpretations are addressed affects the course of each dispute, its intensity, and the degree to which the dispute results in a constructive outcome. He offers the hypothesis that in bitter disputes modifying opponents' interpretations is a prerequisite for bridging differences in interests, stresses the need for models of successful conflict management, and suggests ways to expand constructive conflict management. This text offers a cross-cultural approach to conflict management. It identifies key features of constructive conflict management societies and evaluates three strategies of conflict management showing how each succeeds or fails, for example, the hostility in Northern Ireland. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.…
Seller Inventory # 9780300065176
- Title
- The Management of Conflict (Paperback)
- Author
- Marc Howard Ross
- Publisher
- Yale University Press, New Haven
- Publication year
- 1995
- Condition
- new
- Binding
- Paperback
- Language
- English
- ISBN 10
- 0300065175
- ISBN 13
- 9780300065176
Drawing on research and ideas delineated in his companion book, The Culture of Conflict, Marc Howard Ross offers a cross-cultural approach to conflict management. He identifies key features of constructive conflict management societies and evaluates three strategies of conflict managementself help, joint problem-solving, and third-party decision makingshowing how each succeeds or fails in dealing with both disputants' interests and interpretations as causes of conflict. Exploring a wide variety of conflict management successes and failuresincluding the confrontation between MOVE and the city of Philadelphia, a public housing dispute in New York City, the return to warfare in post-colonial highland New Guinea, persistent hostility in Northern Ireland, and the Camp David AccordsRoss explains that how disputants' interests and interpretations are addressed affects the course of each dispute, its intensity, and the degree to which the dispute results in a constructive outcome. He offers the hypothesis that in bitter disputes modifying opponents' interpretations is a prerequisite for bridging differences in interests, stresses the need for models of successful conflict management, and suggests ways to expand constructive conflict management.
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CitiRetail
Stevenage, United Kingdom
AbeBooks seller since June 29, 2022
Shipping rates from United Kingdom to U.S.A.
| Item | 7 to 14 business days | 7 to 60 business days |
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| First item | £ 37.00 | £ 37.00 |
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