Making IT Work: A History of the Computer Services Industry (History of Computing)
Yost, Jeffrey R.
ISBN 10: 026203672X ISBN 13: 9780262036726
Published by The MIT Press, 2017
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About this Item
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Your purchase helps support Sri Lankan Children's Charity 'The Rainbow Centre'. Ex-library, so some stamps and wear, but in good overall condition. Our donations to The Rainbow Centre have helped provide an education and a safe haven to hundreds of children who live in appalling conditions. Seller Inventory # Z1-C-008-02575
Synopsis:
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About the Author: Jeffrey R. Yost is Associate Director of the Charles Babbage Institute at the University of Minnesota, where he is also on the faculty of the Program in the History of Science, Technology, and Medicine.
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Bibliographic Details
Title: Making IT Work: A History of the Computer ...
Publisher: The MIT Press
Publication Date: 2017
Binding: Hardcover
Condition: Good
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ISBN 10: 026203672X
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Buch. Condition: Neu. Neuware - The evolution of the multi-billion-dollar computer services industry, from consulting and programming to data analytics and cloud computing, with case studies of important companies.The computer services industry has worldwide annual revenues of nearly a trillion dollars and employs millions of workers, but is often overshadowed by the hardware and software products industries. In this book, Jeffrey Yost shows how computer services, from consulting and programming to data analytics and cloud computing, have played a crucial role in shaping information technology in making IT work. Tracing the evolution of the computer services industry from the 1950s to the present, Yost provides case studies of important companies (including IBM, Hewlett Packard, Andersen/Accenture, EDS, Infosys, and others) and profiles of such influential leaders as John Diebold, Ross Perot, and Virginia Rometty. He offers a fundamental reinterpretation of IBM as a supplier of computer services rather than just a producer of hardware, exploring how IBM bundled services with hardware for many years before becoming service-centered in the 1990s.Yost describes the emergence of companies that offered consulting services, data processing, programming, and systems integration. He examines the development of industry-defining trade associations; facilities management and the firm that invented it, Ross Perot's EDS; time sharing, a precursor of the cloud; IBM's early computer services; and independent contractor brokerages. Finally, he explores developments since the 1980s: the transformations of IBM and Hewlett Packard; the offshoring of enterprises and labor; major Indian IT service providers and the changing geographical deployment of U.S.-based companies; and the paradigm-changing phenomenon of cloud service. Seller Inventory # 9780262036726