Making Sense of Emotional Intelligence. This item is unavailable.Making Sense of Emotional Intelligence

Understand the importance of Emotional Intelligence at work
Since the term was first popularised several years ago, "emotional intelligence" has captured the public’s imagination.

The business world, in particular has recognised the importance of Emotional Intelligence in selecting and developing individuals with the potential to thrive in the modern workplace.

Making Sense of Emotional Intelligence makes a valuable contribution to the recent body of work on the subject. It does not, as the Authors say, set out to ‘make the case for Emotional Intelligence’(although they do provide evidence of its value within organisations) rather, it is designed to help readers to make sense of it.

Written by two of the UK’s leading experts on EI, this is the book for those that want to help themselves, their staff, and their organisations to successfully develop in the new world of work. Accessible, practical and thought-provoking, Making Sense of Emotional Intelligence opens up an important issue to an even wider range of readers.

The first part of the book breaks EI down into its core components, and uses example questions to encourage the reader to examine their own Emotional Quotient, or EQ, with suggestions of ways in which it can be developed.

Contrary to popular belief, Emotional Intelligence is about far more than being a ‘nice’ person. According to the Authors, it goes beyond being a warm and engaging person or having strong interpersonal skills. As the book explains, it relates to understanding and controlling your own emotions and recognising and responding to the feelings of others.

The Authors are able to offer new insights and new data to back up their assertions about the importance of EI at work. Incorporating findings based on their own work they explore the powerful link between Emotional Intelligence and managerial success in organisations. Average to above average IQ and management skills are still vital, but a high EQ will account for the difference between the successful leaders and the ‘also-rans’. Setting this in context, the book also explains why, in an era of increasingly rapid rate of change, the successful manager is the emotionally intelligent manager.

Finally, in the last part of the book, the Authors turn their attention to the impact of organisational culture on an individual’s EI; a key factor in a lasting and mutually- rewarding relationship between businesses and their staff.

The implications of Emotional Intelligence for organisations, and the individuals who work for them, are far-reaching. Making Sense of Emotional Intelligence helps readers to understand the value and significance of the concept in the search for a lasting competitive advantage.