Inside the Magic Kingdom : Seven Keys to Disney's Success
Connellan, Thomas K.
ISBN 10: 1885167237 ISBN 13: 9781885167231
Published by Wiley & Sons, Incorporated, John, 1999
Used
Hardcover
From
Better World Books: West, Reno, NV, U.S.A.
Seller rating 5 out of 5 stars
AbeBooks Seller since 14 March 2016
This specific item is no longer available.
About this Item
Description:
Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 2754318-6
Synopsis:
Now an insider takes you inside the incredible Disney service culture and presents simple, powerful concepts in a fun, memorable way.
About the Author: "RON ZEMKE (Minneapolis, MN) is consultant to both Fortune 500 and small-business clients. He has had nine books published, including Delivering Knock Your Socks Off Service and Managing Knock Your Socks Off Service (both AMACOM), and Service America.
THOMAS K. CONNELLAN (Ann Arbor, MI) is a respected speaker on the behavioral aspects of quality, and an advisor to major corporations. He is also the author of four books and many articles."
"About this title" may belong to another edition of this title.
Bibliographic Details
Title: Inside the Magic Kingdom : Seven Keys to ...
Publisher: Wiley & Sons, Incorporated, John
Publication Date: 1999
Binding: Hardcover
Condition: Very Good
Edition: (rev)97 Edition.