The Magic of Dialogue: Transforming Conflict into Cooperation
Language: English
Published by Simon & Schuster, 1999
- Hardcover
- Used
Seller: World of Books Inc, Montgomery, IL, U.S.A.World of Books Inc
AbeBooks seller since March 23, 2026
Condition: Used - Good
£ 4.60
Quantity: 3 available
Add to basketItem description from seller
In this groundbreaking work, famed social scientist and world-famous public opinion expert Daniel Yankelovich reinvents the ancient art of dialogue. Successful managers have always known how to make decisions and mobilize coworkers. But as our businesses continue to expand, conversations and discussions just aren't enough to bring people and their different agendas together anymore. Dialogue, when properly practiced, will align people with a shared vision, and help them realize their full potential as individuals and as a team. Drawing on decades of research and using real life examples, The Magic of Dialogue outlines specific strategies for maneuvering in a wide range of situations and teaches managers, leaders, business people, and other professionals how to succeed in the new global economy, where more players participate in decision-making than ever before.
Seller Inventory # CIN0684854570G
- Title
- The Magic of Dialogue: Transforming Conflict into Cooperation
- Author
- Daniel Yankelovich
- Publisher
- Simon & Schuster
- Publication year
- 1999
- Condition
- Good
- Binding
- Hardback
- Language
- English
- ISBN 10
- 0684854570
- ISBN 13
- 9780684854571
"Synopsis" may belong to another edition of this title.
Review
Yankelovitch is founder of US public opinion firm Yankelovitch and partners and a professor at the University of California. He argues that in a world where traditional lines of authority have broken down, which now depends on consensus, where creativity is at a premium and shared corporate visions are essential for success, dialogue is needed as never before. In his terms, dialogue isn't just another form of conversation or discussion but a highly disciplined form of communication with almost magical results. It can transform relationships, resolve apparently insoluble problems, galvanise organisations and create an environment conducive to innovation.
Dialogue means that, "I do not, while talking with you, selectively tune out views with which I disagree, nor do I busy myself marshalling arguments to rebut you while only half attending to what you have to say, nor do I seek to reinforce my prejudices. Instead, I fully take on your viewpoint, engaging with it in the deepest sense of the term. Each of us internalises the views of the other to enhance our mutual understanding", writes Yankelovitch. He goes into some detail about the common mistakes people make--"listening without hearing", "having different starting points" etc, and he shows how to conduct "dialogue" in everyday situations.
Although this is presented as a business book, it is really a book for everybody; junior and senior, within organisations and outside, in business or in personal life. This book reminds and refocuses the reader on a basic and very powerful life skill. It should be compulsory reading for all. --Alex Benady
"About the title" may belong to another edition of this title.
World of Books Inc
Montgomery, IL, U.S.A.
AbeBooks seller since March 23, 2026
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Founded in 2002, World of Books is a leading online destination for buying and selling both preloved and new books, committed to making sustainable reading accessible to all. With a mission to help people read more and waste less, World of Books offers a huge range of affordable, high-quality books — giving both new and preloved titles a second life. The company also operates World of Books – Sell Your Books, an easy-to-use platform that allows customers to trade in unwanted books for cash, helping to keep books in circulation while promoting sustainability. As a Certified B Corp, World of Books is driven by a vision to become the world’s largest and most sustainable dedicated online bookstore. The company measures its success through the positive environmental impact it creates, the value it provides to customers, and its ability to operate profitably while supporting its sustainable mission …
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