Up the Loyalty Ladder: Turning Sometime Customers into Full-Time Advocates of Your Business
Murray Raphel; Neil Raphel
ISBN 10: 0887307256 ISBN 13: 9780887307256
Published by Harpercollins, 1995
Used
Hardcover
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ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
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About this Item
Description:
Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0887307256I3N00
Synopsis:
Argues that customer service can be a competitive edge, and offers advice on impressing customers and winning their loyalty
"About this title" may belong to another edition of this title.
Bibliographic Details
Title: Up the Loyalty Ladder: Turning Sometime ...
Publisher: Harpercollins
Publication Date: 1995
Binding: Hardcover
Condition: Good
Dust Jacket Condition: No Jacket