The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value

Frederick F Reichheld

ISBN 10: 1578516870 ISBN 13: 9781578516872
Published by Harvard Business Review Press, 2001
Language: English
Condition: Used - Good Soft cover

Sold by World of Books Inc, Montgomery, IL, U.S.A.

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Used - Soft cover

Condition: Used - Good

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