Listen Up or Lose Out: How to Avoid Miscommunication, Improve Relationships, and Get More Done Faster
Bolton, Robert,Bolton, Dorothy Grover
Language: English
Published by AMACOM, 2018
- Softcover
- Used
Seller: Open Books, Chicago, IL, U.S.A.Open Books
AbeBooks seller since October 14, 2016
Condition: Used - Very good
£ 1.33
Quantity: 1 available
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Open Books is a nonprofit social venture that provides literacy experiences for thousands of readers each year through inspiring programs and creative capitalization of books.
Seller Inventory # mon0000822614
- Title
- Listen Up or Lose Out: How to Avoid Miscommunication, Improve Relationships, and Get More Done Faster
- Author
- Bolton, Robert,Bolton, Dorothy Grover
- Publisher
- AMACOM
- Publication year
- 2018
- Condition
- Very Good
- Binding
- paperback
- Language
- English
- ISBN 10
- 0814432018
- ISBN 13
- 9780814432013
Learning how to actively listen and absorb what a person is saying, thinking, and feeling can set the stage for dramatically improved relationships and increased personal success.
Most people retain only a fraction of what they hear, resulting in miscommunications and lost opportunities. In Listen Up or Lose Out, communications expert Robert Bolton highlights the underestimated and under-utilized tool of active listening and explains how it can be used to gather perspectives, bridge differences, and resolve problems.
Bolton teaches you key communication skills by:
- breaking down listening into a set of learnable skills such as avoiding the urge to criticize, question, or advise;
- focusing on the speaker’s point of view;
- asking the right questions, in the right order;
- and learning how to read people’s feelings and reflect them back
Listen Up or Lose Out explains how one can become a skilled listener who experiences fewer conflicts, makes better decisions, and discovers opportunities that others might miss. Whether personally or in business, could you benefit from better communication? Give listening a try!
"Synopsis" may belong to another edition of this title.
About the Author
ROBERT BOLTON, PH.D., is known for his expertise in training trainers. He is a cofounder of Ridge Associates, a training and consulting firm that serves many Fortune 500 companies, and the author of several books.
DOROTHY GROVER BOLTON, ED.M., are known for their expertise in training trainers. They are cofounders of Ridge Associates, a training and consulting firm that serves many Fortune 500 companies, and the authors of several books including the perennially popular People Styles at Work . . . And Beyond.
"About the title" may belong to another edition of this title.
Open Books
Chicago, IL, U.S.A.
AbeBooks seller since October 14, 2016
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Open Books is a nonprofit social venture that provides literacy experiences for thousands of readers each year through inspiring programs and creative capitalization of books. We are a 501(c)3 with all proceeds going to our literacy enrichment programs.
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Chicago, IL U.S.A. 60661
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Open Books, Ltd.
651 W. Lake Street
Chicago, IL 60661
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501(c)3
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