Learning ServiceNow
Language: English
Published by Packt Publishing Limited, 2023
- Softcover
- Used
Seller: World of Books Inc, Montgomery, IL, U.S.A.World of Books Inc
AbeBooks seller since March 23, 2026
Condition: Used - Good
£ 28.92
Quantity: 1 available
Add to basketItem description from seller
IT Service management at your fingertips About This Book ? Leverage ServiceNow's capabilities to achieve improved service management and excellent results in your IT operations by following step-by-step, practical instructions ? Build core administration, management, and maintenance skills with IT service management and IT operations management ? Improve your workflow efficiency by designing and creating responsive and automated workflows Who This Book Is For This book is for IT professionals and administrators who are planning to or are already trying to implement ServiceNow in their organization for Enterprise IT service management tasks. Some familiarity with web technologies (JavaScript) would be helpful. System administration experience is necessary. What You Will Learn ? Acquire and configure your own free personal developer instance of ServiceNow ? Read (and write!) clear, effective requirements for ServiceNow development ? Avoid common pitfalls and missteps that could seriously impact future progress and upgradeability ? Know how to troubleshoot when things go wrong using debugging tools ? Discover developer ?tips and tricks? ? Pick up great tips from top ServiceNow development and administration professionals, and find out what they wish they knew when they were starting out In Detail This book shows you how to put important ServiceNow features to work in the real world. We will introduce key concepts and examples on managing and automating IT services, and help you build a solid foundation towards this new approach. We'll demonstrate how to effectively implement various system configurations within ServiceNow. We'll show you how to configure and administer your instance, and then move on to building strong user interfaces and creating powerful workflows. We also cover other key elements of ServiceNow, such as alerts and notifications, security, reporting, and custom development. You will learn how to improve your business' workflow, processes, and operational efficiency. By the end of this book, you will be able to successfully configure and manage ServiceNow within your organization. Style and approach This book is a step-by-step practical tutorial to help you quickly deploy and configure ServiceNow in your organization.…
Seller Inventory # CIN1785883321G
- Title
- Learning ServiceNow
- Author
- Tim Woodruff
- Publisher
- Packt Publishing Limited
- Publication year
- 2023
- Condition
- Good
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 1785883321
- ISBN 13
- 9781785883323
IT Service management at your fingertips
Key Features
- Leverage ServiceNow’s capabilities to achieve improved service management and excellent results in your IT operations by following step-by-step, practical instructions
- Build core administration, management, and maintenance skills with IT service management and IT operations management
- Improve your workflow efficiency by designing and creating responsive and automated workflows
Book Description
This book shows you how to put important ServiceNow features to work in the real world. We will introduce key concepts and examples on managing and automating IT services, and help you build a solid foundation towards this new approach. We’ll demonstrate how to effectively implement various system configurations within ServiceNow. We’ll show you how to configure and administer your instance, and then move on to building strong user interfaces and creating powerful workflows.
We also cover other key elements of ServiceNow, such as alerts and notifications, security, reporting, and custom development. You will learn how to improve your business’ workflow, processes, and operational efficiency. By the end of this book, you will be able to successfully configure and manage ServiceNow within your organization.
What you will learn
- Acquire and configure your own free personal developer instance of ServiceNow
- Read (and write!) clear, effective requirements for ServiceNow development
- Avoid common pitfalls and missteps that could seriously impact future progress and upgradeability
- Know how to troubleshoot when things go wrong using debugging tools
- Discover developer “tips and tricks”
- Pick up great tips from top ServiceNow development and administration professionals, and find out what they wish they knew when they were starting out
Who this book is for
This book is for IT professionals and administrators who are planning to or are already trying to implement ServiceNow in their organization for Enterprise IT service management tasks.
Some familiarity with web technologies (JavaScript) would be helpful. System administration experience is necessary.
"Synopsis" may belong to another edition of this title.
About the Author
"About the title" may belong to another edition of this title.
World of Books Inc
Montgomery, IL, U.S.A.
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