This manual offers advice to managers who wish to improve their organization's performance by increasing the breadth, depth and speed of learning. It has adaptable examples with analyses of the underlying principles and tasks essential for effective implementation.

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David Garvin is the Robert and Jane Cizik Professor of Business Administration at Harvard Business School.

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Better World Books is a for-profit, socially conscious business and a global online bookseller that collects and sells new and used books online, matching each purchase with a book donation. Each sale generates funds for literacy and education initiatives in the U.S., the UK, and around the world. Since its launch in 2003, Better World Books has raised over $35 million for libraries and literacy, donated over 38 million books, and reused or recycled more than 475 million books.

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