Lean Solutions: How Companies and Customers Can Create Value and Wealth Together

Jones, Daniel T.; Womack, James P.

ISBN 10: 0743276035 / ISBN 13: 9780743276030

Published by Simon & Schuster UK, 2007

About this Item

Seller Inventory # U9780743276030

Bibliographic Details

Title: Lean Solutions: How Companies and Customers ...

Publisher: Simon & Schuster UK

Publication Date: 2007

Binding: Soft cover

Condition: Very Good

Dust Jacket Condition: 46973435

Signed: 6/13/2025 10:18:32 AM

Edition: 1749809912.

About this title

Synopsis:

A massive disconnect exists today between consumers and providers. As consumers, we have a greater selection of higher quality goods and services to choose from, yet our experience of obtaining and using these items is more frustrating than ever. At the same time, companies find themselves with declining customer loyalty, greater challenges in fulfilling orders, and a general sense of dissatisfaction in connecting with their customers. In LEAN SOLUTIONS, lean production experts Womack and Jones show consumers and companies alike how they can align their goals to achieve greater value with less waste.

About the Author:

James P. Womack is Principal Research Scientist in the Japan Programme at the Massachusetts Institute of Technology and a member of the Transitions Group, a consulting firm based in the USA. Daniel T. Jones is a Professor at the Cardiff Business School and has acted as consultant to a wide and international range of companies operating in Europe. He lives in Hereford.