Leading at a Higher Level: Blanchard on Leadership and Creating High Performing Organizations
Blanchard, Ken; Blanchard, Marjorie; Blanchard, Scott; Carew, Don; Parisi-Carew, Eunice
Language: English
Published by Ft Pr, 2007
- Hardcover
- Used
Seller: Your Online Bookstore, Houston, TX, U.S.A.Your Online Bookstore
AbeBooks seller since July 6, 2010
Condition: Used - Good
£ 3.35
Quantity: 1 available
Add to basketSeller Inventory # 0132347725-3-24795464
- Title
- Leading at a Higher Level: Blanchard on Leadership and Creating High Performing Organizations
- Author
- Blanchard, Ken; Blanchard, Marjorie; Blanchard, Scott; Carew, Don; Parisi-Carew, Eunice
- Publisher
- Ft Pr
- Publication year
- 2007
- Condition
- Good
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 0132347725
- ISBN 13
- 9780132347723
- Item weight
- 19 ounces
- Dimensions
- 6x1x9
25 years of breakthrough leadership insights in one extraordinary book!
From The One Minute Manager® to Raving Fans, Ken Blanchard’s books have helped millions of people unleash their power and the potential of everyone around them. The Ken Blanchard Companies has helped thousands of organizations become more people-oriented, customer-centered, and performance-driven.
In Leading at a Higher Level, Blanchard and his colleagues have brought together all they've learned about world-class leadership. You'll discover how to create targets and visions based on the “triple bottom line”...and make sure people know who you are, where you’re going, and the values that will guide your journey.
Blanchard extends his breakthrough work on delivering legendary customer service and creating “raving fans.” You’ll find the definitive discussion of the renowned Situational Leadership® II techniques for leading yourself, individuals, teams, and entire organizations. Most importantly, Leading at a Higher Level will help you dig deep within, discover the personal “leadership point of view” all great leaders possess–and apply it throughout your entire life.
For everyone who wants to become a better leader...
...in any company, any organization, any area of life
Set the right targets, follow the right vision
Focus on the “bottom lines” that really matter
Serve your customers at a higher level
Deliver your ideal customer experience, and create “raving fans”
Beyond ego: the way of the servant leader
Listen, praise, support, guide, and help your people win
Lead at a higher level. Lead your people to greatness as you create high performing organizations that make life better for everyone.
This book will guide you, inspire you, provoke you, and be your touchstone.
Ken Blanchard (coauthor of The One Minute Manager®) and his colleagues have spent more than 25 years helping good leaders and organizations become great, and stay great. Now, for the first time, they’ve brought together everything they’ve learned about outstanding leadership. Discover how to...
Go beyond the short term and zero in on the right target and vision
Deliver legendary, maniacal customer service, and earn raving fans
Truly empower your people and unleash their incredible potential
Ground your leadership in humility and focus on the greater good
For a long time, leaders have relied on Ken Blanchard’s insight, wisdom, and practical techniques. Now, he and his colleagues have delivered the leadership classic for a new generation: Leading at a Higher Level.
www.LeadingAtAHigherLevel.com
"Synopsis" may belong to another edition of this title.
About the Author
Ken Blanchard has had an extraordinary impact on the day-to-day management of millions of people and companies. His phenomenal bestseller, The One Minute Manager®, has sold 13,000,000 copies. He is Chief Spiritual Officer of The Ken Blanchard Companies, an international management training and consulting firm he co-founded in 1979.
This book contains indispensable contributions from The Ken Blanchard Companies’ founding associates―Margie Blanchard, Don Carew, Eunice Parisi-Carew, Fred Finch, Laurence Hawkins, Drea Zigarmi, and Pat Zigarmi―and consulting partners Alan Randolph, Jesse Stoner, Susan Fowler, Fay Kandarian, Judd Hoekstra, and Scott Blanchard.
"About the title" may belong to another edition of this title.
Your Online Bookstore
Houston, TX, U.S.A.
AbeBooks seller since July 6, 2010
Shipping rates within U.S.A.
| Item | 4 to 8 business days | 2 to 6 business days |
|---|---|---|
| First item | £ 0.00 | £ 0.73 |
Payment methods
Seller's business information
Booktrolls LLC
9600 Bamboo Rd, None
Houston, TX U.S.A. 77041
Terms of sale
We guarantee the condition of every book as it's described on the Abebooks web
sites. If you're dissatisfied with your purchase (Incorrect Book/Not as
Described/Damaged) or if the order hasn't arrived, you're eligible for a refund
within 30 days of the estimated delivery date. If you've changed your mind about a
book that you've ordered, please use the Ask bookseller a question link to contact
us and we'll respond within 2 business days.
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to Your Online Bookstore, Houston, Texas, U.S.A., without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.
Shipping terms
Orders usually ship same or next business day. If you place an expedited order for a heavy or over-sized book, we may contact you to request that you cover the extra shipping cost.