The Leadership Manual: your complete practical guide to effective leadership
Owen, Hilarie; Hodgson, Vicky; Gazzard, Nigel
Language: English
Published by Pearson Education Canada, 2004
- Softcover
- Used

Seller: Zoom Books Company, Lynden, WA, U.S.A.Zoom Books Company
AbeBooks seller since December 19, 2022
Condition: Used - Very good
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- Title
- The Leadership Manual: your complete practical guide to effective leadership
- Author
- Owen, Hilarie; Hodgson, Vicky; Gazzard, Nigel
- Publisher
- Pearson Education Canada
- Publication year
- 2004
- Condition
- very_good
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 0273675516
- ISBN 13
- 9780273675518
The authors have surveyed a large number (500) of leaders in a mix of organisations to identify the key challenges, problems and issues that individuals say they face – this manual addresses those questions.
The Leadership Manual provides fast, practical information, suggestions, ideas and steps to encourage the reader to use their full leadership potential in every situation they face at work.
"Synopsis" may belong to another edition of this title.
About the Author
Hilarie Owen is a successful author, international conference speaker and founder and Chief Executive of the Institute of Leadership. Hilarie is the successful author of three leadership books including Creating Top Flight Teams based on two years research with the RAF Red Arrows. Previously she enjoyed a successful corporate and consultancy career throughout Europe, the US and the Middle East.
Vicky Hodsgon is a Director of the Institute of Leadership. She has worked extensively in primary education where her experience included establishing environments enabling responsibility to be taken and leadership to be developed. At masters levels she has researched emotional intelligence and collaborative learning. Since joining the Institute she has worked linking EI to leadership.
Nigel Gazzard is a Director of the Institute of Leadership Learning and Practice. Awards from the Institute of Directors and South West Excellence have recognized his leadership skills. Nigel also has a diversity of experience working with Universities in Eastern Europe, and as a visiting university lecturer in the UK. He has a fascination for leadership, research, development, and practice and holds a Master of Arts in Leadership Studies.
"About the title" may belong to another edition of this title.
Zoom Books Company
Lynden, WA, U.S.A.
AbeBooks seller since December 19, 2022
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