Lab Manual for CompTIA A+ Guide to IT Technical Support
Language: English
Published by Cengage Learning, 2019
- Softcover
- Used
Seller: HPB-Red, Dallas, TX, U.S.A.HPB-Red
AbeBooks seller since March 11, 2019
Condition: Used - Fair
£ 4.55
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Seller Inventory # S_447303347
- Title
- Lab Manual for CompTIA A+ Guide to IT Technical Support
- Author
- Andrews, Jean,Shelton, Joy,West, Jill
- Publisher
- Cengage Learning
- Publication year
- 2019
- Condition
- Acceptable
- Binding
- paperback
- Language
- English
- ISBN 10
- 0357440781
- ISBN 13
- 9780357440780
"Synopsis" may belong to another edition of this title.
About the Author
Joy Dark has worked in the IT field as a help-desk technician providing first-level support for a company with presence in 29 states. She has also worked as a second-tier technician in healthcare IT and as an operations specialist designing support protocols and structures, where her CompTIA A+ and HIT certifications have been particularly useful. As an instructor, Ms. Dark has taught online IT and has taught English as a second language in the United States and South America. She has helped write several successful technical textbooks with Ms. Andrews. Ms. Dark lives in northwest Georgia with her two daughters and pet Doberman.
Jill West, a CIS instructor at Georgia Northwestern Technical College, brings a unique cross-section of experience in business, writing and education to the development of innovative educational materials. She has taught multiple ages and content areas with a focus on a flipped classroom approach and distance learning, as well as educational counseling. Ms. West was instrumental in piloting a flipped classroom program for learning support courses at North Georgia Technical College, and she has more than a decade of experience working with Jean Andrews in IT textbook development. Ms. West and her husband, Mike, live in northwest Georgia where they homeschool their four children.
"About the title" may belong to another edition of this title.
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