The process of creating, sharing, using and managing the knowledge and information of an organization is referred to as knowledge management. It is a multi-disciplinary field that focuses on the achievement of organizational objectives by using this information and knowledge. It is an integral part of business strategies, IT and human resource management departments. Some of the organizational objectives on which knowledge management generally focuses on are improvement in performance, competitive advantage, innovation integration and continuous improvement of the firm. This book presents the complex subject of knowledge management in the most comprehensible and easy to understand language. Such selected concepts that redefine this area have been presented herein. Coherent flow of topics, student-friendly language and extensive use of examples make this book an invaluable source of knowledge.

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