Kitchen Essays

Hungry Traveller
sales@hungrytraveller.com.au

Hungry Traveller will accept returns, when initiated within 30 days of the estimated delivery date, for all reasons under AbeBooks' Return Policy. Refund amounts are based on the return reason. If the return reason cannot be determined, the minimum required refund amount is equal to the item price.

If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

Information regarding the right of withdrawal

Statutory right to withdraw

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.

To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to Hungry Traveller Bookstore, Singapore, SG, Singapore, +65 86000553, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of withdrawal

The right of withdrawal does not apply to:

1. The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
2. The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.

You’re eligible for a refund within 30 days if you’re dissatisfied with your purchase due to an error on the Hungry Traveller’s part.

Incorrect Book/Not as Described/Damaged
You’re eligible for a full refund of the purchase price, including original shipping costs, if your return is the result of an error on the Hungry Traveller’s part. If you receive the incorrect book or if it arrives damaged, you’ll also be refunded return shipping equal to the original charge. To receive a refund, you must return your item directly to the Hungry Traveller within 30 days of the estimated delivery date and in the same condition you received it in.
For books returned as ‘Not as described,’ return shipping amounts are refunded at the Hungry Traveller’s discretion. If the Hungry Traveller disagrees, only the book price and original shipping will be refunded.

Book Did Not Arrive
You’re eligible for a full refund of the purchase price, including shipping costs, if your book hasn’t arrived as of the Estimated Delivery Date, up until 30 days past. If the Hungry Traveller provides tracking information indicating the book has arrived, the refund request is void.
In cases where the book is returned to the Hungry Traveller for any of the following reasons, the refund includes the book price only: incomplete address, unclaimed, returned to sender, or similar.

The Hungry Traveller takes your personal information seriously and use or keep it confidential. In order to protect your private information, we have established this Privacy Policy (the “Policy”) in accordance with best practices in the industry and applicable laws and regulations. This Policy describes how we handle your personal information.

By accepting the Policy and the User Agreement in registration, you expressly consent to our collection, storage, use and disclosure of your personal information as described in this Policy. This Policy is effective on June 2022.

Collection
You can browse our sites without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. If you choose to provide us with personal information, you consent to the transfer and storage of that information on our servers.

We may collect and store the following personal information:

– email address, physical contact information, the date of birth and gender information, and (depending on the service used) sometimes financial information, such as credit card or bank account numbers;
– transactional information based on your activities on the website;
– postage, billing and other information you provide to purchase an item;
– community discussions, chats, dispute resolution, correspondence through our website, and correspondence sent to us;
– other information from your interaction with our website, services, content and advertising, including computer and connection information, statistics on page views, traffic to and from the website, ad data, IP address and standard web log information;
Marketing
We don’t sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your information with information we collect and use it to improve and personalise our services, content and advertising. If you don’t wish to receive marketing communications from us or participate in our programmes, simply indicate your preferences when asked.

Use
Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient and customized experience. You agree that we may use your personal information to:

– Provide the services and customer support you request;
– Resolve disputes, collect payment, and troubleshoot problems;
– Prevent potentially prohibited or illegal activities, and enforce our User Agreement;
– Customize, measure and improve our services, content and advertising;
– Tell you about our services;
– Send you targeted marketing and promotional offers; and
– Compare information for accuracy, and verify it with third parties.
Our Disclosure of Your Information
We may disclose personal information to respond to legal requirements, enforce our policies, respond to claims that a listing or other content violates the rights of others, or protect anyone’s rights, property, or safety. Such information will be disclosed in accordance with applicable laws and regulations.

Share of Your Information
We may share your personal information with:

– Third-party service providers under contract who help with our business operations: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, providing marketing assistance, providing search results and links(including paid listings and links), processing credit card payments, investigating frauds and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
– Law enforcement or other governmental officials, in response to a verified request relating to a criminal investigation or alleged illegal activity. In such events, we will disclose information relevant to the investigation, such as name, city, postal code, telephone number, email address, User ID history, IP address, fraud complaints, and purchasing history;
If the Hungry Traveller has reasonable grounds to believe that any User is in breach of any of the terms of this Policy, the Hungry Traveller reserves the right, in its sole and absolute discretion, to cooperate fully with governmental authorities, private investigators, all the rightful owner(s) or interest holder(s) and/or injured third parties in the investigation of any potential or ongoing criminal or civil wrongdoing. Further, the Hungry Traveller may disclose the User’s identify and contact information, or such other transaction-related data, if requested by a government or law enforcement body, private investigator, rightful owner or interest holder and/or any injured third party or as a result of a subpoena or other legal action, or if the Hungry Traveller is of the view, in its sole and absolute discretion, that it would be in its best interest to do so. The Hungry Traveller shall not be liable for damages or results arising from such disclosure, and the User(s) agrees not to bring action or claim against the Hungry Traveller for such disclosure.

Cookies
We use “cookies” (small files placed on your hard drive) on certain of our pages to help analyse our web page flow; customise our services, content and advertising; measure promotional effectiveness, and promote trust and safety.

A few important things you should know about cookies are that:

– We offer certain features that are available only through the use of cookies.
– We use cookies to help identify you and maintain your signed-in status (where applicable).
– Most cookies are “session cookies,” meaning that they are automatically deleted from your hard drive at the end of a session.
– You are always free to decline our cookies if your browser permits, although doing so may interfere with your use of the websites.
No Spam, Spyware or Spoofing
We do not tolerate spam. Make sure to set your communication preferences so we communicate to you as you prefer. To report Hungry Traveller – related spam or spoof emails, please send to peter.mason@hungrytraveller.com.au

Security
Your information is stored on third party servers. We treat data as an asset that must be protected and our third party providers of our servers use lots of tools (encryption, passwords, physical security, etc.) to protect your personal information against unauthorised access and disclosure. However, as you probably know, outside parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information that they collect from our website. Therefore, although we work very hard to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private

Third Parties
Except as otherwise expressly included in this Policy, this document addresses only the use and disclosure of information we collect from you. If you disclose your information to others, or other sites throughout the Internet, different rules may apply to their use or disclosure of the information you disclose to them. We do not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. We encourage you to ask questions before you disclose your personal information to others.

General
We may amend this Policy at any time by posting the amended terms on this website. All amended terms automatically take effect 14 days after they are initially posted. If your questions are not answered online, you may write to us at: peter.mason@hungrytraveller.com.au