Keys to Healthy Communication is written strategically to improved personal physical and mental health, to foster healthier relationships and to develop a better understanding of how to build and participate in a healthier society. Contemporary issues, such as the COVID-19 pandemic, are used to illustrate negative and positive results of communication actions. It is possible to be authentic, empathic, and empowered in our actions and our interactions. It is possible to be mindful of our potentially harmful responses and rewire our brains to ultimately control them. It is possible to be healthier than we are. And this book opens doors to better health.

The human brain is the central organ that affects and is affected by states of health. We follow the evolution of the human brain with particular attention to the fight/flight/freeze reaction. Due to the automatic survival system built into our brains, the ability to communicate in healthy ways diminishes when we feel threatened or stressed. So, when our survival instincts take over, we citizens of the 21st century are each capable of reacting as Neanderthals. Neuroscientific discoveries provide the basis for understanding and controlling harmful responses.

The absence of authenticity harms all facets of our lives. For the individual, a lack of self-awareness leads to many psychological and emotional problems. Authenticity demands that we be realistic, neither naively hopeful nor overly self-critical. Fear of people seeing the “real me” can cause me to “just put on an act,” pretending to be someone at odds with my true inner feelings or beliefs. Relationships develop according to the degree of authenticity reciprocated between parties. Inauthenticity leads to manipulation, game-playing, deception, disappointments, and even abuse. Appropriate self-disclosure is a sign of good mental health, and results in greater competency, adaptability and trust.

Deceptions, scams, and untruths have led to a decline of trust in our society. Our perception of reality has been victimized, and trust diminished. Different versions of “reality” result in allegations of “fake news” and distort how people see the world and respond to it. Trust is necessary for our democracy to function and the world as we know it to survive.

Empathy is the act of understanding thoughts and feelings of another individual. The empathic response allows the needs of both communicators to be met. Physical and mental health are related to the presence and use of empathy. Empathy is a necessary component of a healthy relationship. For a healthy society, the use of empathy includes taking on the experiences of people and cultures with whom we don’t necessarily find identity or agreement. Such understanding increases the likelihood of better decision making.

Empowerment involves accepting and utilizing our own inherent power in all situations. This means questioning self-imposed limits, refusing to identify external forces as the determiner of actions, and exercising our abilities to self-regulate. It is possible to help others recognize their own power in controlling their own lives. Each of us is responsible for controlling our own behaviors and destinies. This book provides exercises and practices that promote opportunities to develop healthy communication utilizing all 3 keys (authenticity, empathy, empowerment) and at 3 different levels (personal, relational, societal.)

About the Authors

Bobby R. Patton, Ph.D. is a retired university administrator and Communication Studies Professor (University of Kansas, California State University-Los Angeles, Wichita State University and University of Central Missouri). Patton co-authored with Kim Giffin numerous college textbooks including the first textbooks on interpersonal communication for undergraduates, Fundamentals of Interpersonal Communication and Basic Readings in Interpersonal Communication, Harper and Row, which stimulated the development of courses around the country and was adopted by over 350 colleges and universities. He co-authored numerous other works including Problem-Solving Group Interaction, Interpersonal Communication in Action, Personal Communication in Human Relations, Decision-Making Group Interaction, and edited an interpersonal communication series of 8 texts. He wrote with Bonnie Patton the first gender communication textbook, Living Together: Female-Male Communication.He is the recipient of numerous national and regional awards including the prestigious Robert J. Kibler Award presented by the National Communication Association and the Broadcasting Center at the University of Central Missouri where he was President (1999-2005) bears his name. Since his retirement he has been active on national boards including the National Communication Association Finance Board and returns to his passion: writing on communication topics.

Rusalyn H. Andrews, Ph.D. is Professor Emeritus in Communication and Theatre at Cottey College, a PEO sponsored women's college in Nevada, Missouri where she taught courses in communication, women's studies, and theatre. She has presented papers and served in leadership positions in state, regional and national professional organizations. She worked with the Hope College National Communication Association Institute developing a core curriculum for undergraduate communication programs nationwide. Dr. Andrews studied Deaf Cultural expression through theatre and was awarded a Fulbright grant to experience the culture of Russia and conduct interviews across the country on how Russian woman define themselves. While there, she also explored cultural implications of Russian folklore. She has taught a variety of modules on educational and cultural topics in international cities including London, Paris, Rome, Florence, Barcelona, and Moscow.

Jennifer Page Daily, MD, is a Board-Certified Family Medicine Physician with a Certificate of Added Qualification in Primary Care Sports Medicine. She is an Associate Professor at the University of Louisville, Department of Family and Geriatric Medicine, and serves as a course director for the Introduction to Clinical Medicine, a pre-clinical course for all university medical students. In 2018, Dr. Daily was the recipient of the Department's Excellence in Teaching Award and Outstanding Faculty Award. She also was named a 2018 Inspirational Physician by the American Medical Association Women Physicians Section. In 2020 she received the Exemplary Teaching Award from the Kentucky Academy of Family Physicians, and in 2021 she was named a member of Alpha Omega Alpha National Honor Medical Society.

"About this title" may belong to another edition of this title.

Store Description

We first started out as ?The Paperback Exchange,? a chain of physical bookstores where we would part exchange your beloved books for new stories to transport you to faraway places. However, as shopping started to evolve to online shops and marketplaces, we bid our stores goodbye to become ?PBShop.? This transition has only allowed us to blossom as we now ship thousands of titles to book lovers across the globe. We pride ourselves in being a community of local book lovers which allows our passion and devotion to shine in everything we do. In 2020 we not only celebrated our 20th birthday but our 1st birthday as being completely employee owned after becoming an E.O.T in September 2019. We are proud to be different and embrace standing apart on a book mountain by working from a virtual inventory which allows us to provide thousands of books that may be difficult to get for your bookshelf or your studies. Working with a number of different suppliers allows us to explore other avenues such as puzzles, sheet music and even stationery so we really do have something for everyone. Life is about being versatile in all realms of existence. If this is your first visit or you are a returning customer, we would like to welcome you to the PBShop family, for there is no friend as loyal as a book. We are a company who put our customers at the centre of everything we do as we understand the importance of reading because once you learn to read, you will forever be free. There are a whole lot of things in this world of ours that we are yet to explore, which is why we will forever inspire curious minds.

Visit Seller's Storefront

Seller's business information

Pbshop.co.uk Ltd
Unit 22 Horcott Industrial Estate, Horcott Road, Fairford, GL7 4BX, United Kingdom

Sale & Shipping Terms

Terms of Sale

Returns Policy
We ask all customers to contact us for authorisation should they wish to return their order. Orders returned without authorisation may not be credited.
If you wish to return, please contact us within 14 days of receiving your order to obtain authorisation.

Returns requested beyond this time will not be authorised.

Our team will provide full instructions on how to return your order and once received our returns department will process your refund.
Please note the cost to return any...

More Information

Right of cancellation

If you are a consumer you can cancel the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

INFORMATION REGARDING THE RIGHT OF CANCELLATION

Statutory Right to cancel

You have the right to cancel this contract within 14 days without giving any reason.

The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the the last good or the last lot or piece.

To exercise the right to cancel, you must inform us, Paperbackshop-US, 901 Penhorn Avenue, Unit 6, 07094, Secaucus, New Jersey, U.S.A., 44 1285 712917, of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model cancellation form, but it is not obligatory. You can also electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". If you use this option, we will communicate to you an acknowledgement of receipt of such a cancellation on a durable medium (e.g. by e-mail) without delay.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Effects of cancellation

If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel with contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us or Paperbackshop-US, PaperbackShopUS, 801 Penhorn Avenue Unit 5, 07094, Secaucus, New Jersey, U.S.A., 44 1285 712917, without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of cancellation

The right of cancellation does not apply to:

the delivery of newspapers, journals or magazines with the exception of subscription contracts; and
the supply of digital content (including ebooks) which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not cancel it once delivery had started.

Model withdrawal form

(complete and return this form only if you wish to withdraw from the contract)

To: (Paperbackshop-US, 901 Penhorn Avenue, Unit 6, 07094, Secaucus, New Jersey, U.S.A., 44 1285 712917)

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following goods (*)/for the provision of the following service (*),

Ordered on (*)/received on (*)

Name of consumer(s)

Address of consumer(s)

Signature of consumer(s) (only if this form is notified on paper)

Date

* Delete as appropriate.

Shipping Terms

Books are shipped from our US or UK warehouses. Delivery estimates allow for delivery from either location.

Shipping rates within U.S.A.

Shipping rates within U.S.A.
Order quantity	7 to 14 business days	7 to 14 business days
First item	� 0.00	� 0.00

Delivery times are set by sellers and vary by carrier and location. Orders passing through Customs may face delays and buyers are responsible for any associated duties or fees. Sellers may contact you regarding additional charges to cover any increased costs to ship your items.