Judy Cassab Diaries

Accuracy of Information

The Book Merchant makes all reasonable effort to ensure all the information relating to its products is accurate. The information provided may contain technical inaccuracies and typographical errors. Please advise us of any concerns your have in relation to the information presented. All liability of The Book Merchant arising for inaccuracies or errors is expressly excluded to the fullest extent permitted by Australian law.

Communication

The Book Merchant is an online bookstore and is reliant on email as its primary means of communication. We can not be held responsible for any missed communication due to email address included in your Abebook account being incorrect. Please ensure your email details in your Abebook account are up to date..

Prices

All prices are subject to change without notice and all items remain property of The Book Merchant until paid for in full.

If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

Information regarding the right of withdrawal

Statutory right to withdraw

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.

To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to Book Merchant Bookstore, Bunbury, Western Australia, Australia, +61 0417 900 145, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of withdrawal

The right of withdrawal does not apply to:

1. The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
2. The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.

Turnaround

The Book Merchant ships orders within two working days. We use Australia Post pre-paid satchels for domestic and international postage (UK, Ireland, Canada, USA, and New Zealand).

In Australia, please allow an additional 5-7 business days from this date for postage. International postage times will vary.

Should your book/s not be available for any reason or there is a delay in postage, you will be contacted immediately by email immediately.

Costs

We've moved to free shipping. What this really means is that we've include the Australia Post satchel cost to the book price.You can purchase with confidence knowing that we won't be asking for additional money for heavier books.

Australia Post has four different sized pre-paid domestic post satchels. We weigh our books and include in the book price the lowest cost satchel. These satchels can be sent anywhere in Australia.

For express Australian mailing we just charge the difference between express and regular pre-paid satchels.

If you live in the Bunbury area, Western Australia, please contact us as we may be able to deliver and avoid postage costs.

For international sales and large orders, we can provide you with a quote before you commit to buying.

Under the Privacy Act 1988 (Privacy Act), The Book Merchant Bookstore is considered a small business and does not technically have to comply with the Act. That doesn't matter to us because we embrace the Australian Privacy Principles and will take every care with your personal information:

• We will not disclose or sell your contact details to a third party, such as a marketing company.
• The only information we keep for regulatory purposes are your name, address, email and phone number. We don't keep physical records.
• Our computers and devices are all protected.