Jackpot! Harrah's Winning Secrets for Customer Loyalty
Language: English
Published by WILEY, 2002
- Hardcover
- Used
Seller: Used Book Company, Egg Harbor Township, NJ, U.S.A.Used Book Company
AbeBooks seller since October 9, 2024
Condition: Used - Fair
£ 3.31
Quantity: 1 available
Add to basketItem description from seller
Shows signs of water damage. Discoloration to pages. Staining/foxing/discoloration to text block/pages. A readable copy that is fairly worn and shows considerable signs of wear and previous use. May include writing/highlighting, library labels, stickers, shelf/handling wear, damages to pages/spine/binding/cover, and other defects. May not include supplementary material (toys, access code, dvds, etc). A portion of your purchase benefits nonprofits! - STOCK PHOTO, ITEM DETAILS (PUBLICATION YEAR, FORMAT, ETC) & OTHER INFO MAY BE INACCURATE. PRODUCT'S ACTUAL EDITION, ITEM DETAILS & FORMAT MAY DIFFER FROM WHAT IS SHOWN. INFO/PHOTOS PROVIDED UPON REQUEST.
Seller Inventory # 584UZG0002I2_ns
- Title
- Jackpot! Harrah's Winning Secrets for Customer Loyalty
- Author
- Shook, Robert L.
- Publisher
- WILEY
- Publication year
- 2002
- Condition
- Fair
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 0471263230
- ISBN 13
- 9780471263234
Robert L. Shook, a New York Times bestselling author, delves into the business behind one of the world′s foremost gaming and entertainment companies, Harrah′s. Since Bill Harrah took over a small card game business in 1937, Harrah′s has become a top casino, dominating Nevada and beyond. The first gaming company listed on the New York Stock Exchange, Harrah′s is a $4 billion–dollar business driven by smart marketing and smarter leadership. This book is the first to examine Harrah′s and its leader, a man who dominated an industry and amassed a staggering fortune while refusing to deal with mobsters and corrupt politicians. Though Bill Harrah died in 1978 and the company has since been sold, Harrah′s has retained its sense of history and remained an industry leader. Following the company′s growth, Shook uncovers rich business lessons about marketing and customer loyalty, increasing market share in fiercely competitive industries, and maintaining a sense of integrity in a cutthroat business world. This is a compelling and intriguing story of a company that gambled and won, and it offers business readers an opportunity to benefit from the hard–won lessons of a paragon of the entertainment industry.
Robert L. Shook (Columbus, OH) is a seasoned business journalist and the ghostwriter behind several New York Times bestsellers. He is the founder and former CEO of Shook Associates and the American Executive Life Insurance Company. He is the author or coauthor of thirty–five books, including The IBM Way, Mary Kay on People Management, and Mary Kay′s You Can Have It All.
"Synopsis" may belong to another edition of this title.
About the Author
"About the title" may belong to another edition of this title.
Used Book Company
Egg Harbor Township, NJ, U.S.A.
AbeBooks seller since October 9, 2024
Shipping rates within U.S.A.
| Item | 4 to 14 business days | 1 to 4 business days |
|---|---|---|
| First item | £ 0.00 | £ 6.79 |
Payment methods
Store description
A large variety of books at everyday low prices!
Specialty
Collectible, vintage, 1st eds, signed, modern isbn titlesSeller's business information
NJ, U.S.A.
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to Used Book Company, Egg Harbor Township, New Jersey, U.S.A., without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.