Your Invisible Toolbox: The Technological Ups and Interpersonal Downs of the Millennial Generation
Language: English
Published by Business Publications Corporation Inc., 2017
- Softcover
- Used
Seller: World of Books Inc, Montgomery, IL, U.S.A.World of Books Inc
AbeBooks seller since March 23, 2026
Condition: Used - Very good
£ 4.70
Quantity: 2 available
Add to basketItem description from seller
For the first time in American history, there are four generations coming together in the workplace. This brings a whole new set of challenges to modern business. Your Invisible Toolbox tackles the challenges many millennials face with a unique set of research-based tools, put together in an easy-to-apply road map to success. Called by multiple names - soft skills, employability skills, 21st-century skills - they are the critical skills necessary to go along with the hard skills, digital fluency, creativity and innovation that modern work and life demand. Rowena and Deb put it all together in one place - Your Invisible Toolbox - simple to understand, adaptable and ready to work when you want to enhance your life. - Scott Raecker, director, The Robert D. and Billie Ray Center Your Invisible Toolbox is a wonderful compilation of actionable ideas and strategies to make you successful. . The book is arranged so it can be easily read but also so that it can be read in parts or used as a quick reference guide. It has a place in collegiate leadership classes and will be a benefit to all who read it. As a lifelong scientist and educator who has interacted with thousands of students, I recommend this book for anyone starting or about to start their career and also for those established individuals that want to be fully successful. - Steven Leath, president, Iowa State University.…
Seller Inventory # CIN0998652806VG
- Title
- Your Invisible Toolbox: The Technological Ups and Interpersonal Downs of the Millennial Generation
- Author
- Deborah Rinner
- Publisher
- Business Publications Corporation Inc.
- Publication year
- 2017
- Condition
- Very Good
- Binding
- Paperback
- Language
- English
- ISBN 10
- 0998652806
- ISBN 13
- 9780998652801
You can effectively relate, connect, understand, and lead... if you have the right set of tools.
Each of us has two sets of tools. The first toolbox is filled with the technical skills, equipment, and devices needed to help us carry out our activities. The second toolbox is invisible. It contains the tools that we use in human interactions.
According to Harvard University, Stanford Research Institute, and the Carnegie Foundation, 85% of your success comes from our interpersonal skills and how you relate to others.
For the first time in American history, there are four generations coming together in the workplace. This brings a whole new set of challenges to modern business. Your Invisible Toolbox tackles the challenges many millennials face with a unique set of research-based tools, put together in an easy-to-apply road map to success.
When used well, the effects of using these tools are anything but invisible.
*Your Invisible Toolbox is a 2018 IBPA Benjamin Franklin Award Winner
"Synopsis" may belong to another edition of this title.
About the Author
Rowena Crosbie is Founder and President of Tero International, an award-winning corporate training company she founded in 1993. Thousands of professionals from around the world are graduates of Tero’s proprietary workshops. Crosbie’s research on the soft skills of leadership has been published in international journals and magazines.
Deborah Rinner is Vice President, Chief Learning Officer for Tero International. Certified in Corporate Etiquette and International Protocol with a master’s in education, Rinner is lead contributor for Tero’s monthly eZine, a publication with a readership of over 18,000 Tero graduates, and is a frequent contributor to news columns and radio broadcasts.
"About the title" may belong to another edition of this title.
World of Books Inc
Montgomery, IL, U.S.A.
AbeBooks seller since March 23, 2026
Shipping rates within U.S.A.
| Item | 4 to 12 business days | 3 to 6 business days |
|---|---|---|
| First item | £ 0.00 | £ 8.27 |
Payment methods
Store description
Founded in 2002, World of Books is a leading online destination for buying and selling both preloved and new books, committed to making sustainable reading accessible to all. With a mission to help people read more and waste less, World of Books offers a huge range of affordable, high-quality books — giving both new and preloved titles a second life. The company also operates World of Books – Sell Your Books, an easy-to-use platform that allows customers to trade in unwanted books for cash, helping to keep books in circulation while promoting sustainability. As a Certified B Corp, World of Books is driven by a vision to become the world’s largest and most sustainable dedicated online bookstore. The company measures its success through the positive environmental impact it creates, the value it provides to customers, and its ability to operate profitably while supporting its sustainable mission …
Specialty
Second Hand - All GenreSeller's business information
SBYB, Inc.
900 Knell Road
Montgomery, IL U.S.A. 60538
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to World of Books Inc, Montgomery, Illinois, U.S.A., without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.