Introduction to Total Quality: Quality Management for Production, Processing, and Services

Goetsch, David L., Davis, Stanley B.

ISBN 10: 0132325217 / ISBN 13: 9780132325219

Published by Prentice Hall College Div, 1996

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Seller Inventory # D7S9-1-M-0132325217-4

Bibliographic Details

• Title: Introduction to Total Quality: Quality Management for Production, Processing, and Services
• Publisher: Prentice Hall College Div
• Publication Date: 1996
• Language: English
• ISBN 10: 0132325217
• ISBN 13: 9780132325219
• Binding: Hardcover
• Edition: 2nd Edition
• Condition: Good
• Book Type: book

About this title

Synopsis

This comprehensive, in-depth introduction to both the "big picture" and the specific details of total quality management uses a direct, straightforward approach to make the theories and principles of total-quality practical and useful in a real world setting.