Introduction to Six Sigma (Paperback)
Language: English
Published by New Age International (UK) Ltd, 2018
- Softcover
- New

Seller: AussieBookSeller, Truganina, VIC, AustraliaAussieBookSeller
AbeBooks seller since June 22, 2007
Condition: New
£ 70.96
Quantity: 1 available
Add to basketItem description from seller
Paperback. Customer satisfaction is the need of hour it is for both-Products and Services. Customers always want a world class quality, consistently. In present scenario, there are many lacunas and the customer is not satisfied for most of the time.The only way to solve the problems and maintain consistent quality in products/services is by adapting to Six Sigma improvement methodology. It helps the organization to re-visit to the processes and eliminate the problems and produce consistent quality. The objective of Six Sigma process is to improve customer satisfaction with zero defects in products/services and to enhance profitability.The field of Six Sigma is not very old it was started in 1979 at Motorola Company, USA. The industries of developed countries, who have adapted the philosophies and methodologies of Six Sigma, have reaped rich benefits. Of late, the Indian industries have also adapted Six Sigma in a big way. This has created an urgent desire and need in our engineering students to learn about the subject which would enable them to practise it when they join an industrial organization after graduation.The proposed book covers basics of Six Sigma philosophies and methodologies. The book has been prepared keeping in mind the prevailing scenario in industries, universities and institutes. The book will kindle an urge and desire amongst the students to study, learn and practice the subject and be a part of successful industrial organization, later on. Customer satisfaction is the need of hour it is for both-Products and Services. Customers always want a world class quality, consistently. In present scenario, there are many lacunas and the customer is not satisfied for most of the time. Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability.…
Seller Inventory # 9781781831182
Bibliographic details
- Title
- Introduction to Six Sigma (Paperback)
- Author
- N.A. Siddiqui
- Publisher
- New Age International (UK) Ltd
- Publication year
- 2018
- Condition
- new
- Binding
- Paperback
- Language
- English
- ISBN 10
- 1781831181
- ISBN 13
- 9781781831182
AussieBookSeller
Truganina, VIC, Australia
AbeBooks seller since June 22, 2007
Shipping rates from Australia to U.S.A.
| Item | 25 to 45 business days | 8 to 14 business days |
|---|---|---|
| First item | £ 27.65 | £ 32.88 |
Payment methods
Seller's business information
The Nile Group Pty Ltd
42 Apex Drive
Truganina, VIC Australia 3029
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