An Introduction to Service Design

Lara Penin

53 ratings by Goodreads

Language: English

Published by Bloomsbury Publishing PLC, GB, 2018

1472572580 / 9781472572585

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A comprehensive introduction to designing services according to the needs of the customer or participants, this book addresses a new and emerging field of design and the disciplines that feed and result from it.Despite its intrinsic multidisciplinarity, service design is a new specialization of design in its own right. Responding to the challenges of and providing holisitic, creative and innovative solutions to increasingly complex contemporary societies, service design now represents an integrative and advanced culture of design. All over the world new design studios are defining their practice as service design while long established design and innovation consultancies are increasingly embracing service design as a key capacity within their offering. Divided into two parts to allow for specific reader requirements, Service Design starts by focusing on main service design concepts and critical aspects. Part II offers a methodological overview and practical tools for the service design learner, and highlights fundamental capacities the service design student must master. Combined with a number of interviews and case studies from leading service designers, this is a comprehensive, informative exploration of this exciting new area of design.…

Seller Inventory # LU-9781472572585

Title
An Introduction to Service Design
Author
Lara Penin
Publisher
Bloomsbury Publishing PLC, GB
Publication year
2018
Condition
New
Binding
Paperback
Language
English
ISBN 10
1472572580
ISBN 13
9781472572585
Item weight
1,140 grams

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