Introduction to Healthcare Quality Management, Second Edition
Language: English
Published by Health Administration Press, 2013
- Softcover
- Used
Seller: Zoom Books Company, Lynden, WA, U.S.A.Zoom Books Company
AbeBooks seller since December 19, 2022
Condition: Used
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Add to basketSeller Inventory # ZBV.1567935931.LN
- Title
- Introduction to Healthcare Quality Management, Second Edition
- Author
- Spath, Patrice
- Publisher
- Health Administration Press
- Publication year
- 2013
- Condition
- like_new
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 1567935931
- ISBN 13
- 9781567935936
- Edition
- 2nd Edition
Introduction to Healthcare Quality Management, Second Edition, explains the basic principles and techniques of quality management in healthcare. This second edition features a new chapter devoted exclusively to the use of high-reliability concepts that help organizations achieve safety, quality, and efficiency goals.
By using this easy-to-read book, complete with helpful charts and diagrams, your students will examine a range of topics, from measuring performance to creating high-quality services that result in satisfied customers. The book is packed with practical examples and case studies that apply quality concepts and tools to real-life situations. Each chapter contains a list of key words and a glossary to help students understand the vocabulary of healthcare quality management. As an added bonus to this edition, each chapter includes an expanded list of websites to find additional resources to customize and enhance your education.
Your students will learn about the following topics:
Quality characteristics most important to healthcare stakeholders, including payers and consumers Regulatory mandates and accreditation standards that influence healthcare quality activities Proper techniques for gathering and effectively analyzing healthcare performance measurement data New technology-based services that will improve the patient experience Key tactics and strategies that organizational leaders and improvement project teams must implement to accomplish quality goals Methods for redesigning healthcare processes to achieve more reliable performance Patient safety initiatives that reduce harmful medical errors Resource management activities that improve continuity of care and prevent service over and underuse Organizational factors that affect quality management and performance reliability.Instructor resources include a test bank, PowerPoint slides, and answers to in-book questions. A transition guide is available in the tab above.
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About the Author
"About the title" may belong to another edition of this title.
Zoom Books Company
Lynden, WA, U.S.A.
AbeBooks seller since December 19, 2022
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