Internet, Phone, Mail, and Mixed-Mode Surveys

Language: English

Published by John Wiley and Sons Inc, US, 2014

1118456149 / 9781118456149

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Seller: Rarewaves.com USA, London, London, United KingdomRarewaves.com USA

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The classic survey design reference, updated for the digital age For over two decades, Dillman's classic text on survey design has aided both students and professionals in effectively planning and conducting mail, telephone, and, more recently, Internet surveys. The new edition is thoroughly updated and revised, and covers all aspects of survey research. It features expanded coverage of mobile phones, tablets, and the use of do-it-yourself surveys, and Dillman's unique Tailored Design Method is also thoroughly explained. This invaluable resource is crucial for any researcher seeking to increase response rates and obtain high-quality feedback from survey questions. Consistent with current emphasis on the visual and aural, the new edition is complemented by copious examples within the text and accompanying website. This heavily revised Fourth Edition includes: Strategies and tactics for determining the needs of a given survey, how to design it, and how to effectively administer itHow and when to use mail, telephone, and Internet surveys to maximum advantageProven techniques to increase response rates Guidance on how to obtain high-quality feedback from mail, electronic, and other self-administered surveysDirection on how to construct effective questionnaires, including considerations of layoutThe effects of sponsorship on the response rates of surveysUse of capabilities provided by newly mass-used media: interactivity, presentation of aural and visual stimuli.The Fourth Edition reintroduces the telephone-including coordinating land and mobile. Grounded in the best research, the book offers practical how-to guidelines and detailed examples for practitioners and students alike.…

Seller Inventory # LU-9781118456149

Title
Internet, Phone, Mail, and Mixed-Mode Surveys
Author
Don A. Dillman, Leah Melani Christian, Jolene D. Smyth
Publisher
John Wiley and Sons Inc, US
Publication year
2014
Condition
New
Binding
Hardback
Language
English
ISBN 10
1118456149
ISBN 13
9781118456149
Edition
4th Edition
Item weight
1,020 grams

Rarewaves.com USA

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