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Bibliographic Details

Title: Intelligent Enterprise: A Knowledge and ...

Publisher: Free Press

Publication Date: 1992

Binding: Hardcover

Condition: Good

About this title

Synopsis:

Quinn argues that the successful firms of the 1990s will be service oriented and will use innovative techonology to increase the range and improve the range of their services. Rapid response will be objective and flexibiltiy of management style will be the means. Quinn uses examples from companies such as Apple, Honda, ServiceMaster and Merck to show how a commitment to technological innovation married to a service-oriented outlook can produce impressive business results.

Review:

Walter B. Wriston former Chairman, Citibank This important and readable book details the shift in our society that is being driven by information technology.

"About this title" may belong to another edition of this title.

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