This textbook emphasizes two major themes, first, that adding value and customer satisfaction should be the ultimate objective of any firm, and second, integrated operations - it usually takes coordinated operations to deliver the combination of service and value required to satisfy customers.

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General used book store. 30 years in business. Large stock covering most fields. Specialities include Science fiction, Mysteries, Children's Books, Military, Transportation, Religion. Open seven days a week, 10 to 6.

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Tacoma Book Center
324 E. 26th, Tacoma, WA, 98421, U.S.A.

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Order quantity	5 to 14 business days	3 to 6 business days
First item	� 3.36	� 11.94

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