The Innovator's Toolkit
Silverstein, David; Samuel, Philip; DeCarlo, Neil
Language: English
Published by Wiley, 2012
- Hardcover
- Used

Seller: ThriftBooks-Reno, Reno, NV, U.S.A.ThriftBooks-Reno
AbeBooks seller since May 25, 2012
Condition: Used - Very good
£ 5.13
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Add to basketItem description from seller
Seller Inventory # G1118298101I4N00
- Title
- The Innovator's Toolkit
- Author
- Silverstein, David; Samuel, Philip; DeCarlo, Neil
- Publisher
- Wiley
- Publication year
- 2012
- Condition
- Very Good
- Dust jacket
- No Jacket
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 1118298101
- ISBN 13
- 9781118298107
- Edition
- 2nd Edition
- Item weight
- 2.03 pounds
The Innovator's Toolkit is an essential companion for every innovator, innovation team leader, operations manager, and corporate change agent who needs to drive organic growth. Written and presented in an easy-to-use reference format, the book helps users understand why, when, and how to apply each technique for maximum benefits and results. The fifty-plus tools and techniques in this book are organized around a framework for identifying innovation opportunities, generating new and unusual ideas, selecting the best ideas for further refinement, and implementing new solutions that better meet customer expectations.
- This revised second edition includes significant updates to nearly two dozen techniques
- Also offers several brand new techniques, including Idea Harvesting and Treatment, Seventy-six Standard Solutions, and Six Thinking Hats
This updated and revised edition of The Innovator's Toolkit simply helps innovation leaders, managers, and specialists do their jobs better than ever before―giving them more confidence, greatly reducing the chance of expensive failures, and packing more practical innovation knowhow under one cover than ever before.
"Synopsis" may belong to another edition of this title.
About the Author
DAVID SILVERSTEIN is founder/CEO of BMGI, an international firm specializing in innovation, performance improvement, and strategy. A highly regarded public speaker and executive coach, Silverstein has been featured in the Wall Street Journal, Worth magazine, Investor’s Business Daily, ComputerWorld, Chief Learning Officer, Chief Executive, Forbes.com, and BusinessWeek.
DR. PHILIP SAMUEL is Chief Innovation Officer of BMGI. A frequent public speaker and thought leader in the field of strategy and innovation, he has become a trusted advisor for executives in a variety of industries. Dr. Samuel is also coauthor of Design for Lean Six Sigma: A Holistic Approach to Design and Innovation (Wiley).
NEIL DECARLO is a veteran author, editor, and publishing coach whose work has ranged from Lean Six Sigma to corporate finance to strategy―partnering with such firms as BMGI, McKinsey & Company, and many others. DeCarlo is also coauthor of the bestselling Six Sigma For Dummies (Wiley).
"About the title" may belong to another edition of this title.
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