Innovation Cell: Agile Teams to Master Disruptive Innovation (VDI-Buch) There are many ways to describe the gap, which a lean company has to jump to become innovative. Some people see the gap between research and design for production, where people with different mindsets find it hard to communicate and work for the same goal. Other people feel that the gap is the schism between effectiveness and efficiency, i.e. trying to do the right thing is not compatible with trying always to doing things right. Other people believe the gap to be caused by the different paradigms of exploitation and exploration. The financial constraints of globally compet ing companies striving to become more and more lean are leaving fewer and fewer resources for the

Impressum:

Jeannine Rathjen, bookmarathon, Hochburger Str. 11, 79312 Emmendingen, UStID: DE253129896, Tel. 0170 / 29 29 99 7

Jeannine Rathjen
Bankverbindung bei Postbank:
IBAN: DE38 6601 0075 0505 0577 58
BIC: PBNKDEFF

If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

Information regarding the right of withdrawal

Statutory right to withdraw

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.

To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to bookmarathon, Hochburger Str. 11, 79312, Emmendingen, BW, Germany, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of withdrawal

The right of withdrawal does not apply to:

1. The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
2. The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.

Wir verschicken innerhalb Deutschland alles ab einem Warenwert von 20 Euro versichert mit Hermes. Sehr große oder schwere Sendungen können auch mit DHL verschickt werden. Ins Ausland verschicken wir mit DHL/Warensendung. Gern können wir Ihnen auf Anfrage eine Sendungsnummer zukommen lassen.

Ab 20 Euro verschicken wir in einer Pappwickelverpackung um Plastik zu vermeiden. Unter 20 Euro nutzen wir weiter Luftpolstertaschen, solange wir keine bezahlbare bessere Lösung gefunden haben. Unsere Bücher werden in Paketen und Wickelverpackungen in Packpapier eingeschlagen.

Als Versandantiquariat arbeiten wir ja schon nachhaltig, aber versuchen auch beim Versand ein wenig Plastikmüll einzusparen. Wir sind da nicht perfekt, aber geben uns Mühe etwas weniger Plastikmüll zu produzieren.

Normalerweise verschicken wir täglich. Bitte haben Sie Verständnis dafür, daß wir keinerlei Einfluß auf Laufzeiten nehmen können.

Jeannine Rathjen
Bankverbindung bei Postbank:
IBAN: DE38 6601 0075 0505 0577 58
BIC: PBNKDEFF