Information Systems Research in Vietnam, Volume 3 : A Shared Vision and New Frontiers

This book, the third volume of Information Systems Research in Vietnam, presents a special theme that focuses on two emerging and critical topics of the twenty-first century: “Digital Transformation” and “Sustainable Development”. Digital transformation, which consists of digitization of products and digitalization of work processes, has brought forth exciting new business models that disrupt traditional industries. Digital transformation has been embedded in the 2030 National Digital Transformation Programme of the Vietnamese government, leading to numerous digital businesses that offer significant value in various sectors, including retail, manufacturing, education, and health care. Partly due to the United Nations (UN) 17 Sustainable Development Goals (SDGs) specifying the key development areas and outlining collective actions to ensure continuing peace and prosperity for people and the planet, organizations in Vietnam are becoming increasingly aware of the importance of sustainable development and the adoption of sustainability governance frameworks such as ESG to gain strategic advantages in the turbulent markets. Information systems (IS), in particular, has profound impacts on achieving Sustainable Development. However, best practices and case studies about Digital Transformation and how this transformation and IS applications influence Sustainable Development in Vietnam have not been documented and studied, in spite of the rapid developments in these areas in both public and private sectors.

This book, therefore, contributes to the existing body of knowledge and benefits a wide range of readers in several ways. Firstly, the book benefits scholars and students, both in Vietnam and globally, by advancing knowledge and presenting research on the latest trends in contemporary topics such as Digital Transformation and Sustainable Development, especially in the under-researched Vietnam context. Secondly, industry practitioners and experts, both in Vietnam and globally, will benefit from reading this book to keep up with the current trends, case studies, and applications. Thirdly, by presenting the most up to date knowledge on the topic, this book creates a shared understanding to help facilitate future research in the IS field, as well as providing the background to pave the way for collaboration between scholars, experts, and industry practitioners.
 

Nguyen Hoang Thuan is Associate Professor and Senior Programme Manager for the Digital Business programme in the School of Business & Management, RMIT University Vietnam. Before joining RMIT University Vietnam, he worked as Head of Software Engineering Department at Can Tho University of Technology, Vietnam. He has a Ph.D. from Victoria University of Wellington, New Zealand. He has published +40 papers and 3 books. His research interests are crowdsourcing, design science research, digital business, information modelling, information systems, explainable AI.

Duy Dang-Pham is Senior Lecturer of Business Innovation and HDR Coordinator in the School of Business & Management (SBM), RMIT Vietnam. His teaching and research focus on information security management, technology management, digital transformation, and applied analytics for business and learning. He has more than 40 publications, including book chapters and research articles in highly ranked journals and international conference proceedings.

Le Hoanh-Su is Lecturer and Dean of School of Information Systems of University of Economics and Law, Vietnam National University Ho Chi Minh City, Ho Chi Minh City, Vietnam. He is Associate Editor of the Journal of Information Processing Systems and Editor Committee of several international journals in E-commerce and Information Systems. He is Co-organizer of several International Conferences such as SCECR 2017, MITA 2019, ICSME 2020, and Co-founder and current Vice President of Vietnam Chapter of the Association of Information Systems (AIS Vietnam). He received Ph.D. degree in Management Information Systems from Pukyong National University, South Korea. He has experience as Senior Engineer, Project Team Leader at Global CyberSoft, R&D director at Apax Leaders of E-Group.

Tuan Q. Phan is Associate Professor in Marketing and Innovation & Information Management at the University of Hong Kong (HKU), Director of the Representative Office of HKU in Vietnam, Associate Director of the Asia Case Research Centre, and founding and current President of Vietnam Association for Information Systems. He received a doctorate from the Harvard Business School and undergraduate at the Massachusetts Institute of Technology (MIT). He has published in top academic journals. He is also Entrepreneur, Investor, Expert Witness to Singapore Prime Minister Lee Hsien Loong, Board Member, and frequently consults industry leaders.