Industry's Guide to ISO 9000
Language: English
Published by Wiley & Sons, Incorporated, John, 1995
- Hardcover
- Used

Seller: Better World Books Ltd, Dunfermline, United KingdomBetter World Books Ltd
AbeBooks seller since October 13, 2008
Condition: Used - Good
£ 7.63
Quantity: 1 available
Add to basketItem description from seller
Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Seller Inventory # GRP70198166
- Title
- Industry's Guide to ISO 9000
- Author
- Badiru, Adedeji Bodunde
- Publisher
- Wiley & Sons, Incorporated, John
- Publication year
- 1995
- Condition
- Good
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 0471045985
- ISBN 13
- 9780471045984
- Item weight
- 1.191 pounds
- Dimensions
- N/A
INDUSTRY′S GUIDE TO ISO 9000
For manufacturers to compete in today′s highly competitive global marketplace, compliance with ISO 9000 standards has become a necessity. Industry′s Guide to ISO 9000 offers industry practitioners a complete reference guide to achieving compliance as efficiently and painlessly as possible. It focuses on changes at the product development level and on the technical and managerial processes needed to implement them.
Introduces ISO 9000, including audits, documentation, and implementation
∗ Provides an overview of recent developments in global quality standards
∗ Emphasizes project management techniques
∗ Examines the relationship between ISO 9000 and Total Quality Management Industry′s Guide to ISO 9000 is an invaluable reference source for professionals in all functional areas of industry, including engineers, designers, managers, and supervisors.
Astute manufacturers know that consumer behavior has changed drastically in recent years. They know that customers have become much more demanding; and that only high–quality products will survive in today′s competitive marketplace. In the light of these developments, the set of guidelines known as ISO 9000 has emerged as a worldwide standard of quality and customer service.
To help manufacturers achieve compliance with these standards and, therefore, be able to compete globally, Industry′s Guide to ISO 9000 offers a complete reference book for industry practitioners. It emphasizes technical and managerial processes, especially project management techniques, to implement changes at the product development level. Because personnel play a central role in the ISO 9000 standard, Industry′s Guide to ISO 9000 focuses on people–related issues and shows how, with proper management, normally arduous procedures can be made easier for all concerned.
Key features of this exceptional book include:
∗ Background review of global quality perspectives new definitions of quality, international standards, and the role of leadership
∗ Introduction to ISO 9000 definition, purpose, implementation, audits, documentation, and more
∗ An analysis of the relationship between ISO 9000 and Total Quality Management
∗ ISO quality system requirements, project management, and planning guidelines
∗ Quality audit techniques, including the types of audit, management review, and sampling strategy
This invaluable reference tool includes appendices with glossaries of international business and quality–related terms, units and measures conversion factors, and sources of further information on ISO 9000.
Practitioners in all functional areas of business and industry industrial and systems engineers, process engineers, designers, R&D managers, plant managers, production supervisors, manufacturing engineers, and quality engineers will find Industry′s Guide to ISO 9000 an essential guide to professional success.
"Synopsis" may belong to another edition of this title.
About the Author
"About the title" may belong to another edition of this title.
Better World Books Ltd
Dunfermline, United Kingdom
AbeBooks seller since October 13, 2008
Shipping rates from United Kingdom to U.S.A.
| Item | 11 to 28 business days | 11 to 28 business days |
|---|---|---|
| First item | £ 5.00 | £ 5.00 |
Payment methods
Store description
Better World Books is the world’s leading socially conscious online bookseller and has sold over 100 million books. Each sale generates funds for global literacy. We offer low prices, fast shipping, and have a 100% money back guarantee.
Seller's business information
Better World Books LTD.
THIRD FLOOR, ONE LONDON SQUARE, CROSS LANES
GUILDFORD, United Kingdom GU1 1UN
Terms of sale
Better World Books (BWB) values your satisfaction and offers you returns within thirty (30) days after the estimated delivery date on most items. All returned items must be in the original condition; used items should include the SKU sticker located on the spine or back of the product.
If you have an incomplete, incorrect, or damaged shipment, please contact our Customer Care team via Abebooks contact seller options before proceeding with the return.Please keep in mind that because we deal mostly in used books, any extra components, such as CDs, DVDs, figurines, or access codes are not included.
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to Better World Books Ltd, Dunfermline, United Kingdom, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.
Shipping terms
Please allow 1-2 business days for order fulfillment.