Improving R&D Performance: The Juran Way

Endres, Al

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ISBN 10: 0471163708 / ISBN 13: 9780471163701
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0471163708 BRAND-NEW, Unread Copy in Perfect Condition. FAST UPS shipping (you'll receive your order within 1-5 business days after shipping in most cases*), this helps to ensure your order arrives in perfect condition. PLEASE NOTE: FedEx does not generally deliver to PO Boxes or APO addresses, so please be sure to give us a physical street address to deliver to; also, unfortunately, we cannot ship this item to Alaska or Hawaii. THANKS! *(this applies to domestic shipments within the continental US - other destinations may take longer). Bookseller Inventory #

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Synopsis: Learn how to maximize the performance and profitability of R&D in your company

This book describes how managers at industry elites have successfully applied quality principles to bring R&D into the strategic fold. Al Endres explores the unique characteristics of the R&D environment and describes proven quality process techniques for significantly improving the way R&D handles such issues as cycle time, resources, customer satisfaction, process improvement, and product innovation and development.

* Features case studies from Eastman Chemical, Corning, Boeing, Alcoa, and other firms

AL ENDRES, PhD, (Tampa, Florida) is Director of the Center for Quality at the University of Tampa . As Vice President of the Juran Institute, he was responsible for the research and development of educational material on quality systems for services. THE JURAN INSTITUTE is an international quality and management consultancy.

From the Publisher: Details how to plan, design, implement, and improve quality systems that will enhance R&D's handling of a range of vital issues, including faster cycle times, increasing customer satisfaction levels, process improvements, and innovative product development. The book draws from original research undertaken at the renowned Juran Institute and papers presented at its Symposia on Managing for Quality in R&D to emphasize key concepts and features, relevant examples from industry, as well as actionable items the reader can use to re-think a company's R&D effort.

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Title: Improving R&D Performance: The Juran Way
Publisher: Wiley

Binding: Hardcover
Book Condition: New

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