The Improvement Guide: A Practical Approach to Enhancing Organizational Performance
Langley, Gerald J.; Moen, Ronald D.; Nolan, Kevin M.; Nolan, Thomas W.; Norman, Clifford L.; Provost, Lloyd P.
ISBN 10: 0470192410 ISBN 13: 9780470192412
Published by Jossey-Bass, 2009
Used
Hardcover
From
Greenworld Books, Arlington, TX, U.S.A.
Seller rating 5 out of 5 stars
AbeBooks Seller since 20 June 2025
This specific item is no longer available.
About this Item
Description:
Fast Free Shipping â Good condition book with a firm cover and clean, readable pages. Shows normal use, including some light wear or limited notes highlighting, yet remains a dependable copy overall. Supplemental items like CDs or access codes may not be included. Seller Inventory # GWV.0470192410.G
Synopsis:
This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites. The book presents a practical tool kit of ideas, examples, and applications.
About the Author:
THE AUTHORS
GERALD J. LANGLEY is a statistician, author, and consultant, and co-founder of Associates in Process Improvement (API), consulting firm that specializes in the improvement of quality and productivity.
RONALD D. MOEN is a statistician, consultant, and teacher to industry, government, and education. He is co-founder of API.
KEVIN M. NOLAN is a statistician, author, and consultant at API, where he focuses on developing methods and assisting organizations to accelerate their rate of improvement in quality and productivity.
DR. THOMAS W. NOLAN is a statistician, author, and consultant, and co-founder of API.
CLIFFORD L. NORMAN is a consultant with API whose work has emphasized the psychology of change.
LLOYD P. PROVOST is a statistician who advises to organizations as an API associate.
"About this title" may belong to another edition of this title.
Bibliographic Details
Title: The Improvement Guide: A Practical Approach ...
Publisher: Jossey-Bass
Publication Date: 2009
Binding: Hardcover
Condition: good
Edition: 2nd Edition
Top Search Results from the AbeBooks Marketplace
Seller Image
The Improvement Guide: A Practical Approach to Enhancing Organizational Performance
Seller: Goodwill, Brooklyn Park, MN, U.S.A.
Seller rating 5 out of 5 stars
Condition: good. All pages and cover are intact including the dust cover, if applicable . Spine may show signs of wear. Pages may include limited notes and highlighting. May include "From the library of" labels. Shrink wrap, dust covers, or boxed set case may be missing. Item may be missing bundled media. Seller Inventory # MINV.0470192410.G
Stock Image
The Improvement Guide: A Practical Approach to Enhancing Organizational Performance
Seller: HPB-Red, Dallas, TX, U.S.A.
Seller rating 5 out of 5 stars
Hardcover. Condition: Acceptable. Connecting readers with great books since 1972. Used textbooks may not include companion materials such as access codes, etc. May have condition issues including wear and notes/highlighting. We ship orders daily and Customer Service is our top priority! Seller Inventory # S_416681890
Stock Image
The Improvement Guide: A Practical Approach to Enhancing Organizational Performance
Seller: HPB-Red, Dallas, TX, U.S.A.
Seller rating 5 out of 5 stars
Hardcover. Condition: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority! Seller Inventory # S_415791226
Stock Image
The Improvement Guide: A Practical Approach to Enhancing Organizational Performance
Seller: AwesomeBooks, Wallingford, United Kingdom
Seller rating 5 out of 5 stars
Hardcover. Condition: Very Good. The Improvement Guide: A Practical Approach to Enhancing Organizational Performance This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. . Seller Inventory # 7719-9780470192412
Buy Used
£ 4.55
£ 4.99 shipping
Ships from United Kingdom to U.S.A.
Ships from United Kingdom to U.S.A.
Quantity: 1 available
Seller Image
The Improvement Guide: A Practical Approach to Enhancing Organizational Performance
Seller: Dream Books Co., Denver, CO, U.S.A.
Seller rating 5 out of 5 stars
Condition: good. Gently used with minimal wear on the corners and cover. A few pages may contain light highlighting or writing, but the text remains fully legible. Dust jacket may be missing, and supplemental materials like CDs or codes may not be included. May be ex-library with library markings. Ships promptly! Seller Inventory # DBV.0470192410.G
Stock Image
The Improvement Guide : A Practical Approach to Enhancing Organizational Performance
Published by
Wiley & Sons, Incorporated, John, 2009
ISBN 10: 0470192410
ISBN 13: 9780470192412
Used
Hardcover
Seller: Better World Books Ltd, Dunfermline, United Kingdom
Seller rating 5 out of 5 stars
Condition: Good. Ships from the UK. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages. Seller Inventory # GRP76506365
Buy Used
£ 5.59
£ 8 shipping
Ships from United Kingdom to U.S.A.
Ships from United Kingdom to U.S.A.
Quantity: 1 available
Stock Image
The Improvement Guide : A Practical Approach to Enhancing Organizational Performance
Published by
Wiley & Sons, Incorporated, John, 2009
ISBN 10: 0470192410
ISBN 13: 9780470192412
Used
Hardcover
Seller: Better World Books Ltd, Dunfermline, United Kingdom
Seller rating 5 out of 5 stars
Condition: Very Good. Ships from the UK. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects. Seller Inventory # GRP78181266
Buy Used
£ 5.59
£ 8 shipping
Ships from United Kingdom to U.S.A.
Ships from United Kingdom to U.S.A.
Quantity: 3 available
Stock Image
The Improvement Guide : A Practical Approach to Enhancing Organizational Performance
Published by
Wiley & Sons, Incorporated, John, 2009
ISBN 10: 0470192410
ISBN 13: 9780470192412
Used
Hardcover
Seller: Better World Books Ltd, Dunfermline, United Kingdom
Seller rating 5 out of 5 stars
Condition: Good. Ships from the UK. Used book that is in clean, average condition without any missing pages. Seller Inventory # 6159615-20
Buy Used
£ 5.59
£ 8 shipping
Ships from United Kingdom to U.S.A.
Ships from United Kingdom to U.S.A.
Quantity: 1 available
Seller Image
The Improvement Guide: A Practical Approach to Enhancing Organizational Performance
Seller: Zoom Books Company, Lynden, WA, U.S.A.
Seller rating 5 out of 5 stars
Condition: very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service. Seller Inventory # ZBV.0470192410.VG
Stock Image
The Improvement Guide : A Practical Approach to Enhancing Organizational Performance
Published by
Wiley & Sons, Incorporated, John, 2009
ISBN 10: 0470192410
ISBN 13: 9780470192412
Used
Hardcover
Seller: Better World Books, Mishawaka, IN, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. Used book that is in clean, average condition without any missing pages. Seller Inventory # 6159615-20