The Improvement Guide: A Practical Approach to Enhancing Organizational Performance
Langley, Gerald J.; Moen, Ronald D.; Nolan, Kevin M.
ISBN 10: 0470192410 ISBN 13: 9780470192412
Published by Jossey-Bass, 2009
Used
Hardcover
From
ThriftBooks-Reno, Reno, NV, U.S.A.
Seller rating 5 out of 5 stars
AbeBooks Seller since 25 May 2012
This specific item is no longer available.
About this Item
Description:
Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0470192410I3N00
Synopsis:
This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites. The book presents a practical tool kit of ideas, examples, and applications.
About the Author:
THE AUTHORS
GERALD J. LANGLEY is a statistician, author, and consultant, and co-founder of Associates in Process Improvement (API), consulting firm that specializes in the improvement of quality and productivity.
RONALD D. MOEN is a statistician, consultant, and teacher to industry, government, and education. He is co-founder of API.
KEVIN M. NOLAN is a statistician, author, and consultant at API, where he focuses on developing methods and assisting organizations to accelerate their rate of improvement in quality and productivity.
DR. THOMAS W. NOLAN is a statistician, author, and consultant, and co-founder of API.
CLIFFORD L. NORMAN is a consultant with API whose work has emphasized the psychology of change.
LLOYD P. PROVOST is a statistician who advises to organizations as an API associate.
"About this title" may belong to another edition of this title.
Bibliographic Details
Title: The Improvement Guide: A Practical Approach ...
Publisher: Jossey-Bass
Publication Date: 2009
Binding: Hardcover
Condition: Good
Dust Jacket Condition: No Jacket
Edition: 2nd Edition
Top Search Results from the AbeBooks Marketplace
Stock Image
The Improvement Guide: A Practical Approach to Enhancing Organizational Performance
Seller: Evergreen Goodwill, Seattle, WA, U.S.A.
Seller rating 5 out of 5 stars
hardcover. Condition: Acceptable. Pages include notes, underlining, or highlighting. Seller Inventory # mon0000445221
Stock Image
The Improvement Guide: A Practical Approach to Enhancing Organizational Performance
Seller: HPB-Red, Dallas, TX, U.S.A.
Seller rating 5 out of 5 stars
Hardcover. Condition: Acceptable. Connecting readers with great books since 1972. Used textbooks may not include companion materials such as access codes, etc. May have condition issues including wear and notes/highlighting. We ship orders daily and Customer Service is our top priority! Seller Inventory # S_417743718
Stock Image
The Improvement Guide: A Practical Approach to Enhancing Organizational Performance
Seller: HPB-Red, Dallas, TX, U.S.A.
Seller rating 5 out of 5 stars
Hardcover. Condition: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority! Seller Inventory # S_445785188
Seller Image
The Improvement Guide: A Practical Approach to Enhancing Organizational Performance
Seller: Dream Books Co., Denver, CO, U.S.A.
Seller rating 5 out of 5 stars
Condition: good. Gently used with minimal wear on the corners and cover. A few pages may contain light highlighting or writing, but the text remains fully legible. Dust jacket may be missing, and supplemental materials like CDs or codes may not be included. May be ex-library with library markings. Ships promptly! Seller Inventory # DBV.0470192410.G
Seller Image
The Improvement Guide: A Practical Approach to Enhancing Organizational Performance
Seller: Zoom Books East, Glendale Heights, IL, U.S.A.
Seller rating 5 out of 5 stars
Condition: good. Book is in good condition and may include underlining highlighting and minimal wear. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service. Seller Inventory # ZEV.0470192410.G
Stock Image
The Improvement Guide: A Practical Approach to Enhancing Organizational Performance
Published by
Jossey-Bass (edition 2), 2009
ISBN 10: 0470192410
ISBN 13: 9780470192412
Used
Hardcover
Seller: BooksRun, Philadelphia, PA, U.S.A.
Seller rating 5 out of 5 stars
Hardcover. Condition: Very Good. 2. With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting. Seller Inventory # 0470192410-8-1-29
Stock Image
The Improvement Guide : A Practical Approach to Enhancing Organizational Performance
Published by
Wiley & Sons, Incorporated, John, 2009
ISBN 10: 0470192410
ISBN 13: 9780470192412
Used
Hardcover
Seller: Better World Books Ltd, Dunfermline, United Kingdom
Seller rating 5 out of 5 stars
Condition: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # GRP76506365
Buy Used
£ 8.17
£ 5 shipping
Ships from United Kingdom to U.S.A.
Ships from United Kingdom to U.S.A.
Quantity: 1 available
Stock Image
The Improvement Guide : A Practical Approach to Enhancing Organizational Performance
Published by
Wiley & Sons, Incorporated, John, 2009
ISBN 10: 0470192410
ISBN 13: 9780470192412
Used
Hardcover
Seller: Better World Books Ltd, Dunfermline, United Kingdom
Seller rating 5 out of 5 stars
Condition: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 6159615-20
Buy Used
£ 8.17
£ 5 shipping
Ships from United Kingdom to U.S.A.
Ships from United Kingdom to U.S.A.
Quantity: 1 available
Stock Image
Improvement Guide: A Practical Approach to Enhancing Organizational Performance
Seller: Isle of Books, Bozeman, MT, U.S.A.
Seller rating 4 out of 5 stars
Hardcover. Condition: Good. Dust Jacket Condition: Good. Seller Inventory # 586704
Stock Image
The Improvement Guide: A Practical Approach to Enhancing Organizational Performance
Seller: HPB-Diamond, Dallas, TX, U.S.A.
Seller rating 5 out of 5 stars
Hardcover. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority! Seller Inventory # S_437961185