Implementing metrics for IT service management: a measurement framework that helps align TI with the business objectives and create value through continual improvements: Volume 3 (ITSM Library)

Smith, Deborah

ISBN 10: 9087531141 ISBN 13: 9789087531140
Published by Van Haren Publishing, 2008
Language: English
Condition: Used - Very good Soft cover

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Used - Soft cover

Condition: Used - Very good

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