Implementing IT Governance (Best Practice (Van Haren Publishing))
Language: English
Published by Van Haren Publishing, 2008
- Softcover
- Used

Seller: HPB-Red, Dallas, TX, U.S.A.HPB-Red
AbeBooks seller since March 11, 2019
Condition: Used - Very good
£ 3.83
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Add to basketItem description from seller
Seller Inventory # S_399145686
- Title
- Implementing IT Governance (Best Practice (Van Haren Publishing))
- Author
- Selig, Gad
- Publisher
- Van Haren Publishing
- Publication year
- 2008
- Condition
- Very Good
- Binding
- Paperback
- Language
- English
- ISBN 10
- 9087531192
- ISBN 13
- 9789087531195
"Synopsis" may belong to another edition of this title.
From the Back Cover
Much has been written and documented about the individual components of IT Governance such as strategic planning, demand (portfolio investment) management, program and project management, IT service management and delivery, strategic sourcing and outsourcing, performance management and metrics, like the balanced scorecard, compliance and others. Much less has been written about a comprehensive and integrated IT/Business Alignment, Planning, Execution and Governance approach. This new title fills that need in the marketplace and gives readers a structured and practical solutions using the best of the best principles available today.
The book is divided into nine chapters, which cover the three critical pillars necessary to develop, execute and sustain a robust and effective IT governance environment - leadership and proactive people and change agents, flexible and scalable processes and enabling technology. Each of the chapters also covers one or more of the following action oriented topics: demand management and alignment (the why and what of IT - strategic planning, portfolio investment management, decision authority, etc.); execution management (includes the how - Program/Project Management, IT Service Management with IT Infrastructure Library (ITIL) and Strategic Sourcing and outsourcing); performance, risk and contingency management (e.g. includes COBIT, the balanced scorecard and other metrics and controls); and leadership, teams and people skills.
"About the title" may belong to another edition of this title.
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