The Illustrated Library Shakespeare

Returns accepted in strict accordance with ABE terms and conditions only.

I would appreciate it if I was notified directly before any complaint and/or request for a refund was lodged with AbeBooks as this will faciliatate early rectification.

Return postage will only be paid if the item is in the original cardboard packaging, good quality tape is used to protect return shipping. and the item is insured against loss or damage.

If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

Information regarding the right of withdrawal

Statutory right to withdraw

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.

To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to AMADEUSBOOKS, DIBDEN PURLIEU, United Kingdom, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of withdrawal

The right of withdrawal does not apply to:

1. The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
2. The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.

Orders normally shipped within 2 days of receipt of order.

Postage and packaging to UK destinations are based on the Royal Mail's second class costs of shipping an 8vo book costing up to £20 and weighing up to 2kg. The costs of shipping internationally are based on the the Royal Mail's International Standard price for surface mail shippng an 8vo book valued at up to £20 weighing up to 1Kg. Books not meeting these conditions will incur additonal shipping charges; potential customers are advised to obtain information about possible additional charges before ordering. All shipping costs incur a nominal packaging and handling fee to mitigate the additonal commission charges levied by AbeBooks.

All books are shipped insured against loss or damage. The Terms and Conditons regarding the loss of a book can be found on the AbeBooks website. Any claim for damage must be lodged within 24 hours of delivery acompanied by relevant

Buyers are expected to take all reasonable precautions to ensure the safe delivery of an item including making secure arrangements for receipt of an item upon delivery in the event that the buyer is unable to take personal delivery of an item