ITIL: A Decision & Implementation Strategy for US Government Agencies
Language: English
Published by LAP LAMBERT Academic Publishing, 2013
- Softcover
- New
Seller: AHA-BUCH GmbH, Einbeck, GermanyAHA-BUCH GmbH
AbeBooks seller since August 14, 2006
Condition: New
£ 39.74
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Add to basketItem description from seller
nach der Bestellung gedruckt Neuware - Printed after ordering - Information Technology Infrastructure Library (ITIL) V3 is made up of a collection of best practices found across the range of IT services. Applicable ITIL implementation guidance is lacking; particularly for the U. S. government agency which is faced with the task of providing the same mission and services with less financial resources. ITIL can leverage some efficiency and costs savings for the government agency, if a methodology to implement can be found. This book will describe in some detail the history and processes of ITIL V3 with a methodology for implementation particularly applicable to the government agency. This methodology will explore the relevance of the phased approach to implementation and the exploration of the critical tasks performed by the agency employees aligned to the ITIL processes to reach an implementation decision state. The end result is the ability of agency leadership to make a more informed decision on which ITIL process(s) will provide the greatest benefit to the government agency when implemented into current business practices.…
Seller Inventory # 9783659436772
- Title
- ITIL: A Decision & Implementation Strategy for US Government Agencies
- Author
- Michael Acton
- Publisher
- LAP LAMBERT Academic Publishing
- Publication year
- 2013
- Condition
- Neu
- Binding
- Taschenbuch
- Language
- English
- ISBN 10
- 3659436771
- ISBN 13
- 9783659436772
- Item weight
- 197 grams
- Dimensions
- 220x150x8 mm
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About the Author
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| Item | 7 to 10 business days | 5 to 7 business days |
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