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Toscana Books, AUSTIN, TX, U.S.A.
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This guide covers ’core' service management activities and focusses on the integration of different value streams and activities to create, deliver and support IT– enabled products and services whilst also covering supporting practices, methods and tools. ITIL 4 Managing Professional: Create, Deliver and Support will: (i) enable IT practitioners to continue to deliver innovative yet reliable tech-enabled services to their customers in an increasingly competitive market; (ii) cover service performance and will give practitioners an understanding of service quality and improvement methods; (iii) act as a reference guide that practitioners can use in their work, further studies and professional development.
About the Author: Privatized from HMSO in 1996, TSO has a 200-year inheritance of secure, no-fail delivery to Her Majesty's Government and Parliament and it is the largest publisher in the UK by volume, publishing over 15,000 titles a year.
Title: ITIL 4: Create, Deliver and Support (ITIL 4 ...
Publisher: TSO, The Stationery Office
Publication Date: 2020
Binding: Paperback
Condition: very good
Seller: clickgoodwillbooks, Indianapolis, IN, U.S.A.
Condition: acceptable. Used - Acceptable: All pages and the cover are intact, but shrink wrap, dust covers, or boxed set case may be missing. Pages may include limited notes, highlighting, or minor water damage but the text is readable. Item may be missing bundled media. Seller Inventory # 3O6XBG000YO6_ns
Seller: Toscana Books, AUSTIN, TX, U.S.A.
Paperback. Condition: new. Excellent Condition.Excels in customer satisfaction, prompt replies, and quality checks. Seller Inventory # Scanned0113316321