This work provides a practical understanding of the skills required to become a high-performance internal consultant, whatever ones own area of expertise.

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"...in any corporate advisory role, the skills outlined in this book can increase your influence and impact." --Gordon Downey, Senior Manager HR Internal Consultancy - Lloyds TSB

"A highly valuable guide to the world of internal consulting...filled with excellent advice, tips and real experience." --Bie de Graeve, Director MBA Programs, Tias Business School, Tilburg University, The Netherlands

"A mind-opening book that every 'support' manager should read and take to heart." --Professional manager, Magazine of the Chartered Management Institute

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