Helpdesk Habits: Become a helpdesk superhero and make yourself indispensable.. This item is unavailable.
Language: English
Published by Independently published, 2019
- Softcover
- Used
Seller: -OnTimeBooks-, Phoenix, AZ, U.S.A.-OnTimeBooks-
AbeBooks seller since March 9, 2023
Condition: Used - Good
£ 8.42
Item description from seller
A copy that has been read, remains in good condition. All pages are intact, and the cover is intact. The spine and cover show signs of wear. Pages can include notes and highlighting and show signs of wear, and the copy can include "From the library of" labels or previous owner inscriptions. 100% GUARANTEE! Shipped with delivery confirmation, if you're not satisfied with purchase please return item! Ships via media mail.
Seller Inventory # OTV.1729416896.G
- Title
- Helpdesk Habits: Become a helpdesk superhero and make yourself indispensable.
- Author
- Copeman, Mark
- Publisher
- Independently published
- Publication year
- 2019
- Condition
- good
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 1729416896
- ISBN 13
- 9781729416891
Mark Copeman is a serial entrepreneur and was co-founder of Customer Thermometer, the customer satisfaction tool. He has spent two decades developing customer relationships, building a helpdesk and working with 100’s of customer service organisations across the world.
During this time, he has discovered the single most important ingredient to delivering exceptional customer service - habit creation and embedding.
Mark’s formula for success will not only transform how you work, but will also make you a happier and more successful customer service professional.
Through his unique framework, he shows you how to create and embed 50 new habits, transforming how you deliver customer service, whether by phone, email or chat.
Read and implement with your team today and turn your helpdesk into a feature, not an overhead.
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