HILLIER GARDEN PLANNING the essential guide to garden planning, planting and maintenance from the internationally-renowned Hillier Nurseries

Auto- entrepreneur. N° SIRET : 79954275800013 Code NAF : 4789Z Les ouvrages sont payables à la commande. Nous acceptons les règlements par chèque,carte bancaire ou virement. Les paiements doivent être effectués en euros. En raison des frais bancaires, les paiements en devises étrangères seront majorés d'une somme de 25 euros. Les frais de port et d'assurance sont à la charge de l'acheteur. Une estimation des frais de port peut être faite sur simple demande, pour un ouvrage et une destination donnés. Les frais d'emballage sont compris dans les frais de port. Des photos peuvent être fournies par mail.

If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

Information regarding the right of withdrawal

Statutory right to withdraw

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.

To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to AHA BOOKS, SAINT-JEAN-LE-COMTAL, France, +33 06 07 48 04 07, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of withdrawal

The right of withdrawal does not apply to:

1. The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
2. The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.

Toutes les commandes sont généralement expédiées sous un jour ouvrable, sous enveloppe à bulles. Pour la France, les frais de port sont forfaitaires et affichés au moment de la commande. Ils sont établis pour les ouvrages dont le poids est limité à 500 grammes et dont l'épaisseur est inférieure à 3 centimètres. Au-delà de ces limites les envois sont effectués en "colissimo" ce qui implique un supplément de port strictement limité à l'application des tarifs postaux en vigueur. Cette majoration des frais de port vous serait communiquée. Pour les autres destinations, les envois sont effectués avec une traçabilité pour le monde entier sauf pour les livres dont le prix est inférieur ou égal à 50.00 ¿. Si l¿acheteur le désire il peut soit demander la traçabilité soit choisir le tarif prioritaire. Le transport des ouvrages coûteux, plus de 50.00 ¿ fait l¿objet d¿un devis qui est fourni dès réception de la commande. Cordialement. Jacques LAHANA