HEXAL Notfall Manual

mediafritze® | we can do cheap, is a company and registered trademark of the

mediafritze GmbH
Mühlenstraße 8 a
14167 Berlin, Berlin
Germany

represented by the managing director Sven Brümmer
Responsible for own contents of mediafritze GmbH according to § 55 RStV: N.Polzin

Commercial register HRB 233833 B | AG Berlin/Charlottenburg
Sales tax identification number DE 351792135

Return address
mediafritze GmbH - Returns | retoure@mediafritze.de
Mühlenstraße 8 a
14167 Berlin, Berlin
URL: mediafritze.com

Customer service (Monday - Saturday 9:00 - 18:00)
Contact: shop@mediafritze.de
Phone + WhatsApp: +49 30-62 930 29 10
Fax: +49 30-62 930 29 16

Youth Protection Officer
If you have any questions about the protection of minors, please contact our company youth protection officer:

Nico Polzin
Mühlenstraße 8 a
14167 Berlin, Berlin
Germany
secure@mediafritze.de

Disclaimer - Notice of liability

1. limitation of liability
   The contents of this website have been prepared with the greatest possible care. As the provider, we are liable for our own content on these pages in accordance with general laws pursuant to § 7 para. 1 TMG. However, pursuant to §§ 8 to 10 TMG, we do not assume any liability for the correctness, completeness and up-to-dateness of the content provided by third parties. The use of the contents of the website is at the user's own risk. Contributions identified by name reflect the opinion of the respective author and not always the opinion of the provider. The mere use of the provider's website does not constitute any contractual relationship between the user and the provider.

2 External links
Despite careful control of the contents, we do not assume any liability for the contents of external links. The operators of the linked pages are solely responsible for their content.
If you have any questions, please send us an e-mail or simply give us a call.

If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

Information regarding the right of withdrawal

Statutory right to withdraw

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.

To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to mediafritze, Berlin, Berlin, Germany, +49 (0)30-62 930 29 10, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of withdrawal

The right of withdrawal does not apply to:

1. The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
2. The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.

Shipping costs:

-You can see your current shipping costs in your current shopping cart during the ordering process.

Shipping:

-We ship with: DHL Group.
-We ship immediately after order. 
-We deliver our media products worldwide.
-Our shipping costs apply to all ordered items and also include the shipping of FSK 18 items.
-Shipping costs include statutory value added tax.
-The items you order cannot be collected in person, but will be shipped only.

-You will receive all invoices by e-mail.

Delivery times:

-The delivery time is approx. 1-3 working days for Germany.
-For EU countries 3-5 working days  
-Other countries Europe 4-7 working days 
-World 7-21 working days, air freight.
(also depending on the shipping service provider in your own country).

Shipping to non-European countries or non-EU countries may incur additional taxes & import duties. The amount of fees, taxes and customs duties depends on the country of delivery. Please enquire about the fees at your local customs office. If any fees are incurred here, these are to be paid by you.

Accepted payment methods:

-Bank transfer/advance payment/advance payment,
After checking out, you will receive the respective payment information by order control e-mail. You simply transfer the amount to us by bank transfer. We will ship immediately after receipt of payment.

-PayPal
After you have placed the order, you will receive an e-mail with the payment details!

-Credit cards
Visa
MasterCard
American Express
Carte Bleue

-Apple Pay

-Google Pay

Imprint

mediafritze® | we can do cheap, is a company and registered trademark of the
mediafritze GmbH
Mühlenstraße 8 a
14167 Berlin

represented by the managing director Sven Brümmer
Responsible for own contents of mediafritze GmbH according to § 55 RStV: Nico Polzin

Commercial register HRB 233833 B | AG Berlin/Charlottenburg
Sales tax identification number DE 351792135

Returns address

mediafritze GmbH - Returns | retoure@mediafritze.de
Mühlenstraße 8 a
14167 Berlin, Berlin

URL: https://www.mediafritze.de

Customer service (Mon-Sat, 9am-6pm)
Contact: shop@mediafritze.de
Phone + WhatsApp: +49 30-62 930 29 10
Fax: +49 30-62 930 29 16

Youth / Data Protection Officer

If you have any questions on the subject of youth/data protection, please contact our company youth/data protection officer:
Nico Polzin
Mühlenstraße 8 a
14167 Berlin
Germany
secure@mediafritze.de

If you have any further questions, please feel free to send us an email or give us a call.