Guide to reference books, 7. Edition

Firmenname: Marlis Herterich,Moltkestr. 48 a, 50674 Köln, marlis.herterich@koeln.de, Tel. 049221251235 - UID: 214/5089/1821
Jedes angebotene Buch ist in einem dem Alter entsprechenden guten Zustand, sofern nichts anderes angegeben. Kleinere Mängel, Stempel, Anstreichungen oder Gebrauchsspuren sind nicht immer aufgeführt, aber immer im Preis berücksichtigt. Alle Preise enthalten die jeweilige gesetzliche Mehrwertsteuer. Bestellen Sie bitte möglichst per e-mail, sonst per Post. Lieferung erfolgt gegen Vorkasse.Die Rechnungserstellung erfolgt innerhalb 1 -5 Tagen nach Bestelleingang. Nach Eingang des Rechnungsbetrages erfolgt die Lieferung umgehend. Benachrichtigung über bereits verkaufte Titel erfolgt per e-mail. Das Angebot ist freibleibend, Lieferzwang besteht nicht. Alle Lieferungen erfolgen per Brief, Päckchen oder Postpaket. Gebühren ins Ausland werden individuell mitgeteilt. Berechtigte Beanstandungen sind innerhalb acht Tagen nach Erhalt bei uns geltend zu machen. Außerdem besteht, soweit der Kunde Verbraucher im Sinne des §13 BGB ist, ein allgemeines Widerspruchsrecht für über das Internet gekaufte Waren innerhalb von vier Wochen. Bitte setzen Sie sich vor einer eventuellen Rücksendung mit uns in Verbindung. Ohne Absprache nehmen wir keine unfreien Sendungen an. Es gilt deutsches Recht. Gerichtsstand und Erfüllungsort ist Köln. Mit der Aufgabe einer Bestellung werden diese Geschäftsbedingungen ausdrücklich anerkannt.

If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

Information regarding the right of withdrawal

Statutory right to withdraw

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.

To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to Marlis Herterich, Köln, Germany, +49 0221 25 12 35, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of withdrawal

The right of withdrawal does not apply to:

1. The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
2. The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.

Auf Wunsch können im Inland Wertpakete gegen Erstattung der entsprechenden Kosten versandt werden.